How to become a General Office Clerk
Also called: Office clerk, Office administrator
Does a wide range of routine office work rather than specialising in one particular area.
Main tasks
- Writing business documents
- Preparing materials on the computer, such as entering data and making charts
- Checking the content of documents and data
- Organising and storing documents and data
- Using office equipment such as photocopiers and fax machines
- Sending and receiving post
- Contacting people inside and outside the company by phone, letter and email
- Ordering office supplies and other consumables and managing stock
- Answering the phone
- Looking after visitors, such as showing them in and serving tea
- Managing schedules and arranging business trips
- Arranging committee meetings
- Keeping track of staff attendance
- Handling paperwork for staff benefits
- Calculating pay and managing cash and petty cash
- Planning and running company events
Workers in this job say university is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.
How to become one
No particular education or qualification is required to start. People hired mid-career find jobs through Hello Work (public employment service) and job websites, and some register with or join a staffing agency and are placed with client companies and organisations. You start with support tasks and improve your administrative skills as you gain experience. As office work becomes more advanced and specialised, some employers look for related skills and qualifications such as computer skills, document writing, bookkeeping and spoken English. So it is important to keep developing yourself, for example by attending courses or doing distance learning. Related qualifications include the Business Career Test, the Computer Services Skills Assessment Test, the secretarial skills test and Microsoft Office Specialist (MOS), which are often useful in the job. Much of the work is routine, so accuracy, attention and carefulness are needed. During busy periods, speed is also needed.
Ways in
- Vocational college, junior college, kosen and trade skills tests: Vocational college (専門学校) course: Business. 専修学校 courses in ビジネス (商業実務関係) had 5,293 graduates in the 2024 school year, 4,477 of whom started work in a related field (School Basic Survey 2025, table 237). Course matched to the occupation by Peernovo.
Pay · Job openings · AI and this job
- Average annual income: ¥5,413,900 Private sector only: employers with 10 or more staff. Public servants, such as public school teachers and police officers, are not in these figures.
- Monthly base pay (before overtime and bonus): median ¥292,900, and the middle half earn ¥236,800 to ¥383,600 a month.
- 0.34 job openings per applicant at Hello Work (2025). A current demand signal, not a projection. It counts only the jobs and job seekers registered at Hello Work, Japan's public employment offices, and many graduate and professional hires never pass through it.
- Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
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Questions people ask
How do I become a General Office Clerk?
No particular education or qualification is required to start. People hired mid-career find jobs through Hello Work (public employment service) and job websites, and some register with or join a staffing agency and are placed with client companies and organisations. You start with support tasks and improve your administrative skills as you gain experience. As office work becomes more advanced and specialised, some employers look for related skills and qualifications such as computer skills, document writing, bookkeeping and spoken English. So it is important to keep developing yourself, for example by attending courses or doing distance learning. Related qualifications include the Business Career Test, the Computer Services Skills Assessment Test, the secretarial skills test and Microsoft Office Specialist (MOS), which are often useful in the job. Much of the work is routine, so accuracy, attention and carefulness are needed. During busy periods, speed is also needed.
How much does a General Office Clerk earn in Japan?
Average annual income in the private sector, bonus included, is ¥5,413,900 (Ministry of Health, Labour and Welfare).
Do you need a degree to become a General Office Clerk?
Not always. In this job's census occupation group, 32% of workers are university graduates. Ways in include: Vocational college (専門学校) course: Business.
Will AI change the work of a General Office Clerk?
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Sources
- Ministry of Health, Labour and Welfare: Employment Referrals for General Workers (一般職業紹介状況): Hello Work job-openings-to-applicants ratio by occupation (2025 annual (release of 2026-10-02)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Statistics Bureau of Japan (MIC): 2020 Population Census (令和2年国勢調査) detailed sample tabulation: employed by occupation, sex, age and education (2020 Census (tables 9-1 and 15-1, published 2022-12-27)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- JILPT (職業情報データベース) via MHLW job tag: job tag download data: 解説系 (descriptions, how to become, related qualifications) and 簡易版数値系 (interests, tasks, education) (解説系 ver.7.01 (2026-06-04); 簡易版数値系 ver.7.00 (2026-03-17)), retrieved 4 October 2026
- Ministry of Health, Labour and Welfare: Basic Survey on Wage Structure (賃金構造基本統計調査) 2025: earnings by occupation (2025 survey (June 2025 pay, 2024 bonus), published 2026-03-24), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 解説系ダウンロードデータ(IPD_DL_description_7_01.xlsx)ver.7.01 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 簡易版数値系ダウンロードデータ(IPD_DL_numeric_7_00.xlsx)ver.7.00 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.
Updated 4 October 2026
