How to become a Shipping and Receiving Clerk
Also called: Transport clerk, Goods inward inspector, Shipping and dispatch clerk, Warehouse clerk, Storage and stock control clerk
Handles the paperwork for receiving, checking, storing and dispatching materials and products.
Main tasks
- Checking goods against the quantities, sizes and other details on documents such as order copies
- Checking the contents and number of packages, entering them into the computer, creating the register and giving each package a reference number
- Reading codes with handheld terminals or scanners
- Checking goods against the quantities, sizes and other details on shipping slips and order documents, and arranging storage in the right warehouse
- Handing receipt slips to the sender and recording them in the register
- Checking that contents, quantities, colours, price tags and so on match the delivery note and that goods are not scratched or damaged
- Checking the total number of goods delivered from the distribution centre
- Stamping purchase slips with the day's acceptance stamp once goods are confirmed as correctly delivered, and giving a copy to the supplier
- Filing purchase slips by category and managing them properly
- Receiving, storing and managing machinery, equipment, goods and materials
- Printing barcode and QR code labels
- Asking warehouse workers to put barcode and QR code labels on packages and store them on the right warehouse shelves according to the register
- Correcting purchase slips when items are short and returning faulty goods from the shop to the supplier
- Checking goods against purchase and return slips when correcting slips or returning goods, and keeping an accurate, detailed picture of all stock
- Checking that goods have been taken to the right place and are stored and managed properly
- Preparing and managing documents for dispatching materials, parts and products, such as consignment notes, shipping notices, delivery notes and shipping instructions
- Agreeing delivery dates with business partners
Workers in this job say university or high school is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.
How to become one
No particular education or qualifications are needed, but distribution is often managed with IT, and entering data into Excel and management systems is routine, so being comfortable using a PC is an advantage. As well as high school and university leavers, many people join mid-career. The job is a good place to learn the basics of distribution, so new staff are often placed here. Mid-career hires are recruited through Hello Work (public employment service), newspaper job advertisements, personal connections and so on, then receive a period of training to learn the work. You learn practical knowledge, workplace rules and labour agreements, customer service and work skills from managers and site leaders before starting. After some experience you may be promoted to team leader or supervisor, or appointed to an office management post. Qualifications that give the knowledge and skills to move into management, such as managing and developing shipping and receiving staff, depend on what is handled but include chief warehouse manager, logistics management consultant, fire prevention manager (Class A or Class B) and food sanitation supervisor. Some goods and services need specialist knowledge, which you can learn on the job after joining. Useful qualities, skills and experience include managing figures, analysing information, basic PC skills in Word and Excel, and office skills such as arithmetic, since the work involves slips, payments and cash. If there is overseas trade, English or other language skills are useful. You often deal with customers and ask workers in other jobs to do tasks, so you need communication skills and flexibility to handle problems properly, and persistence with detailed work. Some jobs also involve loading and other related tasks as well as paperwork, or early-morning work, so a certain level of fitness is needed.
Ways in
- National licence or qualification: Listed by job tag as a qualification related to this job (関連資格): 防火管理者(甲種)、防火管理者(乙種). English name and classification by Peernovo.
- National licence or qualification: Listed by job tag as a qualification related to this job (関連資格): 食品衛生管理者. English name and classification by Peernovo.
Pay · Job openings · AI and this job
- Average annual income: ¥5,436,000 Private sector only: employers with 10 or more staff. Public servants, such as public school teachers and police officers, are not in these figures.
- Monthly base pay (before overtime and bonus): median ¥297,000, and the middle half earn ¥242,000 to ¥378,200 a month.
- Pay measured for the wage survey group: Production-related clerical workers
- 1.39 job openings per applicant at Hello Work (2025). A current demand signal, not a projection. It counts only the jobs and job seekers registered at Hello Work, Japan's public employment offices, and many graduate and professional hires never pass through it.
- Generative AI can do relatively little of this work, by the ILO's global estimate.
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Questions people ask
How do I become a Shipping and Receiving Clerk?
No particular education or qualifications are needed, but distribution is often managed with IT, and entering data into Excel and management systems is routine, so being comfortable using a PC is an advantage. As well as high school and university leavers, many people join mid-career. The job is a good place to learn the basics of distribution, so new staff are often placed here. Mid-career hires are recruited through Hello Work (public employment service), newspaper job advertisements, personal connections and so on, then receive a period of training to learn the work. You learn practical knowledge, workplace rules and labour agreements, customer service and work skills from managers and site leaders before starting. After some experience you may be promoted to team leader or supervisor, or appointed to an office management post. Qualifications that give the knowledge and skills to move into management, such as managing and developing shipping and receiving staff, depend on what is handled but include chief warehouse manager, logistics management consultant, fire prevention manager (Class A or Class B) and food sanitation supervisor. Some goods and services need specialist knowledge, which you can learn on the job after joining. Useful qualities, skills and experience include managing figures, analysing information, basic PC skills in Word and Excel, and office skills such as arithmetic, since the work involves slips, payments and cash. If there is overseas trade, English or other language skills are useful. You often deal with customers and ask workers in other jobs to do tasks, so you need communication skills and flexibility to handle problems properly, and persistence with detailed work. Some jobs also involve loading and other related tasks as well as paperwork, or early-morning work, so a certain level of fitness is needed.
How much does a Shipping and Receiving Clerk earn in Japan?
Average annual income in the private sector, bonus included, is ¥5,436,000 (Ministry of Health, Labour and Welfare). The figure is for the wage survey group Production-related clerical workers, which covers several jobs.
Do you need a degree to become a Shipping and Receiving Clerk?
Not always. In this job's census occupation group, 39% of workers are university graduates.
Will AI change the work of a Shipping and Receiving Clerk?
Generative AI can do relatively little of this work, by the ILO's global estimate.
Sources
- Ministry of Health, Labour and Welfare: Basic Survey on Wage Structure (賃金構造基本統計調査) 2025: earnings by occupation (2025 survey (June 2025 pay, 2024 bonus), published 2026-03-24), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Ministry of Health, Labour and Welfare: Employment Referrals for General Workers (一般職業紹介状況): Hello Work job-openings-to-applicants ratio by occupation (2025 annual (release of 2026-10-02)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Statistics Bureau of Japan (MIC): 2020 Population Census (令和2年国勢調査) detailed sample tabulation: employed by occupation, sex, age and education (2020 Census (tables 9-1 and 15-1, published 2022-12-27)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- JILPT (職業情報データベース) via MHLW job tag: job tag download data: 解説系 (descriptions, how to become, related qualifications) and 簡易版数値系 (interests, tasks, education) (解説系 ver.7.01 (2026-06-04); 簡易版数値系 ver.7.00 (2026-03-17)), retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 解説系ダウンロードデータ(IPD_DL_description_7_01.xlsx)ver.7.01 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 簡易版数値系ダウンロードデータ(IPD_DL_numeric_7_00.xlsx)ver.7.00 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.
Updated 4 October 2026
