Information technology

How to become a computer network support specialist

Official title: Computer network support specialist

Also called: Network analyst, Network engineer, IT network administrator, Network specialist, Network administrator, Network connections engineer, Network support engineer

Computer network support specialists check, test and maintain an organisation's digital network systems. They may help staff with internet access and make sure networks are secure.

Main tasks

Check, test and maintain digital network systems
Fix computer network problems
Set up security to protect computer systems
Back up data to prevent information loss
Analyse network safety and security risks
Help people with computer network issues
Install and set up computer programs
Test computer systems

How to become one

You usually need experience to become a computer network support specialist and a qualification may be useful. You usually need NCEA Level 3 to do the study or training for this job. Other requirements: experience in similar work; a relevant tertiary qualification in computer science, information systems or similar area; a relevant industry-based certification; knowledge of computer networks and information technology.

See the full Tahatū profile

Ways in

University: Computing & IT degrees, Offered by 6 universities in New Zealand

Pay · Past change · AI and this job

Most common pay: $66,000 to $119,000 a year (median $82,000), a TEC estimate before tax.
Lower: $53,000 a year · Upper: $160,000 a year
TEC's pay figures are estimates only. TEC says they must not be used to set pay, in pay negotiations or in visa applications.
Change in the number of people doing this job between the 2018 and 2023 Censuses: Steady (TEC). This is past change, not a forecast.
People employed in the group Computer Network Professionals: 2,670 at the 2018 Census and 3,426 at the 2023 Census (+28.3%). Past change, not a forecast.
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Who does this work

About 1,100 people did this job at the 2023 Census (TEC).
In the group Computer Network Professionals, 22% of workers are female (sex at birth, 2023 Census).
Where people in the group Computer Network Professionals work (2023 Census): Auckland 41%, Wellington 16.7%, and Canterbury 12.1%.

Questions people ask

How do I become a computer network support specialist?

How much does a computer network support specialist earn in New Zealand?

The Tertiary Education Commission estimates median pay at $82,000 a year, before tax. Most common pay is $66,000 to $119,000 a year.

Has the number of people working as a computer network support specialist grown in New Zealand?

It has held steady: TEC records the number of people doing this job as steady between the 2018 and 2023 Censuses. This is past change, not a forecast.

Will AI change the work of a computer network support specialist?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

Tertiary Education Commission (Tahatu Career Navigator): Tahatu career ideas: descriptions, tasks, pay estimates, people employed, employment change 2018 to 2023, entry requirements, registration, interest scores (Site scrape 2026-10 (816 career ideas, sitemap lastmod 2026-10-01)), CC BY 4.0, retrieved 4 October 2026
Stats NZ (via Figure.NZ): Census totals by topic for individuals 2013, 2018, 2023 (CEN23_TBT_004): employed by occupation, ANZSCO V1.3, summed to unit group (2023 Census (CEN23_TBT_004)), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
Stats NZ (via Figure.NZ): Census 2023: employed by regional council, occupation (ANZSCO V1.3 unit group) and sex at birth (2023 Census), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

This content is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahatu.govt.nz) and used under the CC BY 4.0 licence. All or some of the information has been modified by Peernovo. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this content.

Qualification information from NZQA, used under CC BY 3.0 NZ.

This work is based on/includes Stats NZ's data which are licensed by Stats NZ for reuse under the Creative Commons Attribution 4.0 International licence. Census data via Figure.NZ.

Includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications.

Sources: Tertiary Education Commission, Tahatū Career Navigator (career ideas, pay estimates, entry requirements and study options, CC BY 4.0, modified by Peernovo); Stats NZ, 2023 Census (via Figure.NZ) and the National Occupation List (CC BY 4.0); NZQA qualification information (CC BY 3.0 NZ); O*NET interest scores (CC BY 4.0); ILO global generative AI exposure index (CC BY 4.0). Links between career ideas and ANZSCO groups, degree fields and broad job groups are Peernovo's.

These results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Graduate outcomes: these results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Updated 4 October 2026