How to become a postal services manager

Official title: Postal services manager

Also called: Post shop manager, Post office manager, Mail delivery manager, Mail manager, Service operations manager, Postal services supervisor

Postal services managers oversee the daily operations of mail processing and delivery, and manage staff.

Main tasks

• Manage mail processing and deliveries
• Plan staff timetables and assign work
• Oversee company services and projects
• Solve customer problems
• Check how well staff are working
• Train staff to do their jobs
• Choose and hire new staff
• Write reports on work progress

How to become one

You usually need experience to become a postal services manager and a qualification may be useful. You usually need NCEA Level 3 or University Entrance to do the study or training for this job. Required: experience in similar work. Other requirements: a Bachelor of Applied Management or similar.

See the full Tahatū profile

Ways in

• University: Business & Commerce degrees, Offered by 6 universities in New Zealand

Pay · Past change · AI and this job

• Most common pay: $54,000 to $83,000 a year (median $64,000), a TEC estimate before tax.
• Upper: $109,000 a year
• TEC's pay figures are estimates only. TEC says they must not be used to set pay, in pay negotiations or in visa applications.
• Change in the number of people doing this job between the 2018 and 2023 Censuses: Strong increase (TEC). This is past change, not a forecast.
• People employed in the group Retail Managers: 35,925 at the 2018 Census and 34,062 at the 2023 Census (-5.2%). Past change, not a forecast.
• Generative AI could change some tasks in this job, by the ILO's global estimate.

Who does this work

• About 72 people did this job at the 2023 Census (TEC).
• In the group Retail Managers, 53% of workers are female (sex at birth, 2023 Census).
• Where people in the group Retail Managers work (2023 Census): Auckland 32.7%, Canterbury 13.6%, and Wellington 10.4%.

Related jobs

• Postal service worker
• Transportation, storage and distribution manager
• Supply chain manager
• Customs broker
• Logistics specialist
• Cargo and freight agent

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Questions people ask

How do I become a postal services manager?

You usually need experience to become a postal services manager and a qualification may be useful. You usually need NCEA Level 3 or University Entrance to do the study or training for this job. Required: experience in similar work. Other requirements: a Bachelor of Applied Management or similar.

How much does a postal services manager earn in New Zealand?

The Tertiary Education Commission estimates median pay at $64,000 a year, before tax. Most common pay is $54,000 to $83,000 a year.

Has the number of people working as a postal services manager grown in New Zealand?

It has grown strongly: TEC records a strong increase in the number of people doing this job between the 2018 and 2023 Censuses. This is past change, not a forecast.

Will AI change the work of a postal services manager?

Generative AI could change some tasks in this job, by the ILO's global estimate.

Sources

• Tertiary Education Commission (Tahatu Career Navigator): Tahatu career ideas: descriptions, tasks, pay estimates, people employed, employment change 2018 to 2023, entry requirements, registration, interest scores (Site scrape 2026-10 (816 career ideas, sitemap lastmod 2026-10-01)), CC BY 4.0, retrieved 4 October 2026
• Stats NZ (via Figure.NZ): Census totals by topic for individuals 2013, 2018, 2023 (CEN23_TBT_004): employed by occupation, ANZSCO V1.3, summed to unit group (2023 Census (CEN23_TBT_004)), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
• Stats NZ (via Figure.NZ): Census 2023: employed by regional council, occupation (ANZSCO V1.3 unit group) and sex at birth (2023 Census), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

This content is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahatu.govt.nz) and used under the CC BY 4.0 licence. All or some of the information has been modified by Peernovo. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this content.

Qualification information from NZQA, used under CC BY 3.0 NZ.

This work is based on/includes Stats NZ's data which are licensed by Stats NZ for reuse under the Creative Commons Attribution 4.0 International licence. Census data via Figure.NZ.

Includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications.

Sources: Tertiary Education Commission, Tahatū Career Navigator (career ideas, pay estimates, entry requirements and study options, CC BY 4.0, modified by Peernovo); Stats NZ, 2023 Census (via Figure.NZ) and the National Occupation List (CC BY 4.0); NZQA qualification information (CC BY 3.0 NZ); O*NET interest scores (CC BY 4.0); ILO global generative AI exposure index (CC BY 4.0). Links between career ideas and ANZSCO groups, degree fields and broad job groups are Peernovo's.

These results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Graduate outcomes: these results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Updated 4 October 2026