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How to become an industrial relations officer

Official title: Industrial relations officer

Also called: Labour conciliator, Labour management relations conciliator, Labour relations specialist, Ÿ Labour conciliator, Ÿ Labour management relations conciliator

Industrial relations officer works with union leaders and members and company’s human resource team and management to maintain and improve the welfare of workers. He/she resolves workplace disputes and assists in negotiating collective agreements with unions and management for the workers. He/she also plans and organises membership and social activities. He/she represents workers who do not have the ability to defend their rights as employees.

Ways in

Pay · Outlook · AI and this job

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Questions people ask

How do I become an industrial relations officer?

Ways in include: Business & Commerce degrees.

How much does an industrial relations officer earn in Singapore?

Median full-time pay is $63,504 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $48,936 to $78,336.

Will AI change the work of an industrial relations officer?

Generative AI could change some tasks in this job, by the ILO's global estimate.

Sources

Updated 4 October 2026