How to become an insurance services manager
Official title: Insurance services manager
Also called: Insurance claims director, Insurance institution manager, Insurance regional manager, Insurance sales manager, Underwriting department manager, Claims Manager, Head of Claims, Head of Claims Liaison, Head of Marine Claims, Head of Underwriting, Senior Marine Claims Executive, Insurance claims director
Insurance services manager coordinates and oversees the operations of an institution or a branch of an institution that offers insurance services. He/she leads the team of officers providing insurance services, such as insurance advice, processing of insurance claims and underwriting of insurance.
Main tasks
- Planning, directing and coordinating the activities of staff in the branch
- Establishing and maintaining relationships with individual and business customers
- Providing advice and assistance to customers on their financial and insurance needs and with matters such as changes in law that may affect customers
- Examining, evaluating and processing loan and insurance applications
- Conducting financial investigations
- Overseeing the flow of cash and financial instruments, and the preparation of financial and regulatory reports
Ways in
- University: Business & Commerce degrees, Offered by 6 universities in Singapore
Pay · Outlook · AI and this job
- Median pay: $125,592 a year. The middle half earn $79,884 to $196,056 a year.
- Generative AI could change some tasks in this job, by the ILO's global estimate.
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Questions people ask
How do I become an insurance services manager?
Ways in include: Business & Commerce degrees.
How much does an insurance services manager earn in Singapore?
Median full-time pay is $125,592 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $79,884 to $196,056.
Will AI change the work of an insurance services manager?
Generative AI could change some tasks in this job, by the ILO's global estimate.
Sources
- Ministry of Manpower (via data.gov.sg): Resident Occupational Wages (Occupational Wage Survey) (June 2024 (data.gov.sg update 2026-04-01)), Singapore Open Data Licence v1.0, retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
Updated 4 October 2026