How to become an insurance or Underwriting clerk

Official title: Insurance/Underwriting clerk

Also called: Insurance adjustment clerk, Insurance broker's clerk, Insurance claims clerk, Insurance clerk, Insurance policy clerk, Insurance processing clerk, Superannuation clerk, Underwriting clerk, Marine Underwriting Assistant, Ÿ Superannuation clerk

Insurance/Underwriting clerk performs general clerical and administrative duties related to insurance and underwriting in an insurance company, other service institution, for a self-employed insurance agent or broker or for a government institution. He/she offers assistance and provides information about insurance to customers and manages the paperwork of insurance agreements.

Main tasks

• Processing insurance enrolments, cancellations, claims transactions, policy changes and payments
• Calculating totals, averages, percentages and other details and presenting them in the required tabular form

Pay · Outlook · AI and this job

• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Bank operations clerk
• Securities clerk
• Bookkeeper
• Ledger/Accounts clerk
• Audit clerk
• Payroll/Wages clerk

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Questions people ask

Will AI change the work of an insurance or Underwriting clerk?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026