How to become an iT infrastructure specialist

Official title: IT infrastructure specialist

Also called: Infrastructure engineer (IT), IT site reliability engineer, Network architect, Network engineer, Network systems analyst, Associate Infrastructure Engineer, Associate Infrastructure Support Engineer, Associate Network Engineer, Infrastructure Engineer, Infrastructure Support Engineer, Logistics IT Executive/Digital Services Executive/Logistics System Analyst, Site Reliability Engineer

IT infrastructure specialist monitors and maintains computer network, infrastructure and platform operations. He/she supports the design, testing and implementation of routine installations of hardware including computers, network components and multifunctional devices and maintains infrastructure system analysis and reporting tools. He/she resolves complex issues and conducts fault analysis. He/she may also optimise system performance with automation to improve system quality and reliability and present solutions to enhance and improve systems’ health and performance.

Main tasks

• Analysing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems
• Researching, analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance
• Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems
• Providing specialist skills in supporting and troubleshooting network problems and emergencies
• Installing, configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstations
• Preparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructions
• Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance
• Developing of strategies, implementing, configuring and maintaining of virtualisation software within a computer system or a network of computer systems

Ways in

• University: Computing & IT degrees, Offered by 5 universities in Singapore

Pay · Outlook · AI and this job

• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Cloud specialist
• Automation and orchestration engineer
• Data/Database administrator
• Data/Database architect
• Data engineer
• Network/Server/Applications/Computer systems administrator

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Questions people ask

How do I become an iT infrastructure specialist?

Ways in include: Computing & IT degrees.

Will AI change the work of an iT infrastructure specialist?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026