How to become a cashier or ticket clerk

Official title: Cashiers and ticket clerks

Also called: Checkout operator, Service station cashier, Service station console operator, Store cashier, Ticket issuing clerk (entertainment and sporting events)

Cashiers and ticket clerks operate cash registers, optical price scanners, computers or other equipment to record and accept payment for the purchase of goods, services and admissions in settings such as stores, restaurants and ticket offices.

Main tasks

• Receiving and verifying payment by cash, cheque, credit card or automatic debit in stores, ticket offices or similar establishments
• Giving change and issuing receipts
• Issuing tickets for attendance at sporting and cultural events
• Counting and recording money received or paid out and balancing against cash register sales records
• Receiving incoming cash, checking it against sales slips and other documents, and preparing it for deposit at a financial institution
• Operating cash registers to calculate totals to be paid from or to clients
• Scanning, weighing and recording prices of goods
• Wrapping and placing merchandise in bags

Pay · Outlook · AI and this job

• Median pay: HK$16,500 a month
• About 732,700 people in 2025, and about 740,500 projected by 2028. (+1.1%)
• Generative AI could change some tasks in this job, by the ILO's global estimate.

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Questions people ask

Do you need a degree to become a cashier or ticket clerk?

Usually not. Only 6% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a cashier or ticket clerk?

Generative AI could change some tasks in this job, by the ILO's global estimate.

Sources

• Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
• Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
• Census and Statistics Department (Annual Earnings and Hours Survey): Monthly and hourly wage percentiles by occupational group (5 groups) (Tables 220-23014, 220-23024, 220-23003) (2025 (May to June 2025), released 2026-03-23), retrieved 4 October 2026
• Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026