How to become a commercial sales representative
Official title: Commercial sales representatives
Also called: After-sales service adviser, Canvasser, Commercial traveller
Commercial sales representatives represent companies to sell various goods and services to businesses and other organizations and provide product specific information as required.
Main tasks
- Soliciting orders and selling goods to retail, industrial, wholesale and other establishments
- Selling equipment, supplies and related services to business establishments or individuals
- Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services
- Providing prospective customers with information about the characteristics and functions of the products and equipment for sale, and demonstrating its use or qualities
- Quoting prices and credit terms, recording orders and arranging deliveries
- Reporting customers’ reactions and requirements to suppliers and manufacturers
- Following up clients to ensure satisfaction with products purchased
Pay · Outlook · AI and this job
- Median pay: HK$27,000 a month
- About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
- Generative AI could change some tasks in this job, by the ILO's global estimate.
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Questions people ask
Do you need a degree to become a commercial sales representative?
Not always. 50% of people in this job hold a bachelor's degree or higher.
Will AI change the work of a commercial sales representative?
Generative AI could change some tasks in this job, by the ILO's global estimate.
Sources
- Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
- Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
- Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
Updated 4 October 2026