How to become a social welfare manager

Official title: Social welfare managers

Also called: Community centre manager, Family services manager, Housing services manager, Welfare centre manager

Social welfare managers plan, direct and coordinate the provision of social and community service programmes such as income support, family assistance, children’s services and other community programmes and services.

Main tasks

• Providing overall direction and management for a service, facility, organization or centre
• Developing, implementing and monitoring procedures, policies and standards for staff
• Monitoring and evaluating resources devoted to the provision of welfare, housing and other social services
• Controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services
• Liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination
• Advising government bodies about measures to improve welfare services and facilities
• Representing the organization in negotiations, and at conventions, seminars, public hearings and forums
• Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
• Establishing and directing operational and administrative procedures
• Overseeing the selection, training and performance of staff

Pay · Outlook · AI and this job

• Median pay: HK$50,000 a month
• About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
• Generative AI can do relatively little of this work, by the ILO's global estimate.

Related jobs

• Education managers
• Aged care services managers
• Child care services managers
• Professional services managers not elsewhere classified
• Financial and insurance services branch managers
• Health services managers

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Questions people ask

Do you need a degree to become a social welfare manager?

Usually. 67% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a social welfare manager?

Generative AI can do relatively little of this work, by the ILO's global estimate.

Sources

• Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
• Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
• Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026