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Other general clerical workers

How to become a Care Services Administration Clerk

Also called: Long-term care insurance clerk, Care insurance claims clerk

Handles all the office work of a care facility, centred on claiming payments for care services from long-term care insurance.

Main tasks

Workers in this job say high school, vocational college (senmon gakko), or university is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.

How to become one

No particular education or qualification is required to start. You use billing software, so being comfortable with computers is an advantage when looking for work. After joining, there is induction training such as basic training for each service, manners training and training on the organisation's values (*1). Once you have mastered the billing software, you can do the job within about six months. There are several private qualifications in care billing, but none is compulsory. Some people move up from part-time or contract work to permanent positions, and at large organisations some move from a facility to head office. This is basically an office job, so you need administrative skills including workplace manners and common sense, communication skills for dealing with visitors and phone calls, and above all the computer knowledge and skills to use billing software well. At some workplaces the job also includes helping with care. *1 From interviews

Ways in

Pay · Job openings · AI and this job

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Questions people ask

How do I become a Care Services Administration Clerk?

No particular education or qualification is required to start. You use billing software, so being comfortable with computers is an advantage when looking for work. After joining, there is induction training such as basic training for each service, manners training and training on the organisation's values (*1). Once you have mastered the billing software, you can do the job within about six months. There are several private qualifications in care billing, but none is compulsory. Some people move up from part-time or contract work to permanent positions, and at large organisations some move from a facility to head office. This is basically an office job, so you need administrative skills including workplace manners and common sense, communication skills for dealing with visitors and phone calls, and above all the computer knowledge and skills to use billing software well. At some workplaces the job also includes helping with care. *1 From interviews

How much does a Care Services Administration Clerk earn in Japan?

Average annual income in the private sector, bonus included, is ¥5,286,700 (Ministry of Health, Labour and Welfare). The figure is for the wage survey group Other general clerical workers, which covers several jobs.

Do you need a degree to become a Care Services Administration Clerk?

Not always. In this job's census occupation group, 55% of workers are university graduates. Ways in include: Junior college (短期大学) programme.

Will AI change the work of a Care Services Administration Clerk?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 解説系ダウンロードデータ（IPD_DL_description_7_01.xlsx）ver.7.01 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 簡易版数値系ダウンロードデータ（IPD_DL_numeric_7_00.xlsx）ver.7.00 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.

Updated 4 October 2026