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How to become a Home Care Service Coordinator

Also called: Service coordinator

Manages the content of home care services so that home care is delivered properly.

Main tasks

Workers in this job say high school, vocational college (senmon gakko), or university is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.

How to become one

Few people take this role as new graduates; most are appointed after gaining experience in care work. To qualify you must be a certified care worker (kaigo fukushishi), have completed the certified care worker practical training, or have completed the former basic care worker training or the former first-grade home helper course. After building a track record as a coordinator, some become managers of a care office or set up their own. You can also widen your work by gaining the care manager or certified care worker qualifications. As well as care knowledge and skills, you need the observation skills to understand clients' condition and needs accurately and see what support is right, and the judgement to act quickly in emergencies. You also need communication skills to work smoothly with many people, including clients, their families, care managers and home care workers, and the flexibility to adjust to circumstances. For paperwork, you need knowledge and skills in spreadsheet and word processing software.

Ways in

Pay · Job openings · AI and this job

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Questions people ask

How do I become a Home Care Service Coordinator?

Few people take this role as new graduates; most are appointed after gaining experience in care work. To qualify you must be a certified care worker (kaigo fukushishi), have completed the certified care worker practical training, or have completed the former basic care worker training or the former first-grade home helper course. After building a track record as a coordinator, some become managers of a care office or set up their own. You can also widen your work by gaining the care manager or certified care worker qualifications. As well as care knowledge and skills, you need the observation skills to understand clients' condition and needs accurately and see what support is right, and the judgement to act quickly in emergencies. You also need communication skills to work smoothly with many people, including clients, their families, care managers and home care workers, and the flexibility to adjust to circumstances. For paperwork, you need knowledge and skills in spreadsheet and word processing software.

How much does a Home Care Service Coordinator earn in Japan?

Average annual income in the private sector, bonus included, is ¥4,413,400 (Ministry of Health, Labour and Welfare). The figure is for the wage survey group Care managers, which covers several jobs.

Do you need a degree to become a Home Care Service Coordinator?

Not always. In this job's census occupation group, 42% of workers are university graduates. Ways in include: Social Work & Community degrees; Junior college (短期大学) programme; Vocational college (専門学校) course: Care work.

Will AI change the work of a Home Care Service Coordinator?

Generative AI can do relatively little of this work, by the ILO's global estimate.

Sources

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 解説系ダウンロードデータ（IPD_DL_description_7_01.xlsx）ver.7.01 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 簡易版数値系ダウンロードデータ（IPD_DL_numeric_7_00.xlsx）ver.7.00 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.

Updated 4 October 2026