Sales and retail

How to become a pharmacy assistant

Official title: Pharmacy assistant

Also called: Retail pharmacy assistant, Pharmacy shop assistant, Pharmacy sales assistant, Pharmacy sales person

Pharmacy assistants help pharmacists by doing administrative and customer service tasks.

Main tasks

Help pharmacists fill prescriptions
Explain medicine use to patients
Take payments and talk to customers
Monitor levels of supplies and equipment
Help customers find products they need
Do administrative tasks
Keep the pharmacy organised and tidy
Maintain medical records

How to become one

You usually learn on the job to become a pharmacy assistant. You usually need NCEA Level 2 to do the study or training for this job. Other requirements: a New Zealand Certificate in Pharmacy (Introduction to Pharmacy Practice) (Level 3); experience in similar work.

See the full Tahatū profile

Ways in

Certificates and diplomas: Advanced certificates and diplomas in pharmacy. TEC links this job to study in pharmacy studies. Qualifications: NZ Cert in Pharmacy (Pharmacy Technician - Advanced), NZ Dip in Pharmacy (Pharmacy Technician - Specialist). Usually 6 to 8 months. Graduates of these qualifications earn a median $57,000 a year one year after study and $58,000 five years after; 67% are employed one year after (TEC, from Stats NZ IDI data).

Pay · Past change · AI and this job

Most common pay: $69,141 to $75,739 a year (median $72,440), a TEC estimate before tax.
Lower: $65,842 a year · Upper: $79,039 a year
TEC shows pay for this job by the hour: median $34.83 an hour.
TEC's pay figures are estimates only. TEC says they must not be used to set pay, in pay negotiations or in visa applications.
Change in the number of people doing this job between the 2018 and 2023 Censuses: Increase (TEC). This is past change, not a forecast.
People employed in the group Pharmacy Sales Assistants: 1,464 at the 2018 Census and 1,617 at the 2023 Census (+10.5%). Past change, not a forecast.
Generative AI could change some tasks in this job, by the ILO's global estimate.

Who does this work

About 1,600 people did this job at the 2023 Census (TEC).
In the group Pharmacy Sales Assistants, 87% of workers are female (sex at birth, 2023 Census).
Where people in the group Pharmacy Sales Assistants work (2023 Census): Auckland 37.8%, Canterbury 13.7%, and Wellington 11.1%.

Questions people ask

How do I become a pharmacy assistant?

How much does a pharmacy assistant earn in New Zealand?

The Tertiary Education Commission estimates median pay at $72,440 a year, before tax. Most common pay is $69,141 to $75,739 a year.

Has the number of people working as a pharmacy assistant grown in New Zealand?

It has grown: TEC records an increase in the number of people doing this job between the 2018 and 2023 Censuses. This is past change, not a forecast.

Will AI change the work of a pharmacy assistant?

Generative AI could change some tasks in this job, by the ILO's global estimate.

Sources

Tertiary Education Commission (Tahatu Career Navigator): Tahatu career ideas: descriptions, tasks, pay estimates, people employed, employment change 2018 to 2023, entry requirements, registration, interest scores (Site scrape 2026-10 (816 career ideas, sitemap lastmod 2026-10-01)), CC BY 4.0, retrieved 4 October 2026
Stats NZ (via Figure.NZ): Census totals by topic for individuals 2013, 2018, 2023 (CEN23_TBT_004): employed by occupation, ANZSCO V1.3, summed to unit group (2023 Census (CEN23_TBT_004)), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
Stats NZ (via Figure.NZ): Census 2023: employed by regional council, occupation (ANZSCO V1.3 unit group) and sex at birth (2023 Census), CC BY 4.0 (Stats NZ), CC BY 3.0 NZ (Figure.NZ), retrieved 4 October 2026
International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

This content is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahatu.govt.nz) and used under the CC BY 4.0 licence. All or some of the information has been modified by Peernovo. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this content.

Qualification information from NZQA, used under CC BY 3.0 NZ.

This work is based on/includes Stats NZ's data which are licensed by Stats NZ for reuse under the Creative Commons Attribution 4.0 International licence. Census data via Figure.NZ.

Includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications.

Sources: Tertiary Education Commission, Tahatū Career Navigator (career ideas, pay estimates, entry requirements and study options, CC BY 4.0, modified by Peernovo); Stats NZ, 2023 Census (via Figure.NZ) and the National Occupation List (CC BY 4.0); NZQA qualification information (CC BY 3.0 NZ); O*NET interest scores (CC BY 4.0); ILO global generative AI exposure index (CC BY 4.0). Links between career ideas and ANZSCO groups, degree fields and broad job groups are Peernovo's.

These results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Graduate outcomes: these results are not official statistics. They have been created for research purposes from the Integrated Data Infrastructure (IDI), which is carefully managed by Stats NZ.

Updated 4 October 2026