How to become a postal service counter clerk

Official title: Postal service counter clerk

Also called: Mail service counter clerk, Post office counter clerk, Ÿ Mail service counter clerk

Postal service counter clerk performs any combination of tasks in a post office. He/she weighs letters and parcels to computes mailing costs and affixes the correct postage. He/she receives and sorts incoming and outgoing letters and parcels, examines mail to ensure the correct postage for mailing and places mail in mail racks or bags. He/she also sells stamps, postal cards, stamped envelopes and answers questions regarding mail procedures and postage rates.

Main tasks

• Paying bills and making money transfers on clients’ behalf
• Receiving mail, selling postage stamps and conducting other post office counter business such as bill payments, money transfers and related business
• Making records of all transactions and reconciling them with cash balance

Pay · Outlook · AI and this job

• Median pay: $28,704 a year. The middle half earn $24,876 to $36,144 a year.
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Bank teller
• Money changer
• Pawnbroker
• Moneylender
• Bill collector

Not sure this is for you? Take the 2-minute career quiz

Questions people ask

How much does a postal service counter clerk earn in Singapore?

Median full-time pay is $28,704 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $24,876 to $36,144.

Will AI change the work of a postal service counter clerk?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Ministry of Manpower (via data.gov.sg): Resident Occupational Wages (Occupational Wage Survey) (June 2024 (data.gov.sg update 2026-04-01)), Singapore Open Data Licence v1.0, retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026