How to become a Telemarketer

Also called: Contact centre salesperson, Telemarketing salesperson, Telephone sales agent, Telephone salesperson, Telesales marketer, Ÿ Telephone sales agent, Ÿ Telesales marketer

Telemarketer contacts existing and prospective customers, using the telephone or other electronic communications media to promote goods and services, obtain sales and arrange sales visits.

Main tasks

• Promoting goods and services by telephone or electronic mail, following scripts and working from lists of contacts
• Creating interest in goods and services, and seeking a sale or agreement to see sales representatives
• Arranging processing and despatch of goods and services, information kits and brochures to customers
• Arranging appointments for sales representatives
• Recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
• Reporting issues raised by contacts for attention by managers
• Maintaining statistics of calls made and successes achieved
• Submitting periodic reports on telemarketing activities and results

Pay · Outlook · AI and this job

• Median pay: $48,864 a year. The middle half earn $34,800 to $60,000 a year.
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Fashion and related model
• Sales demonstrator
• Salesperson (door-to-door)
• Petrol station attendant
• Food service counter attendant

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Questions people ask

How much does a Telemarketer earn in Singapore?

Median full-time pay is $48,864 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $34,800 to $60,000.

Will AI change the work of a Telemarketer?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Ministry of Manpower (via data.gov.sg): Resident Occupational Wages (Occupational Wage Survey) (June 2024 (data.gov.sg update 2026-04-01)), Singapore Open Data Licence v1.0, retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026