How to become a manager in customer and personal services
Official title: Managers in customer and personal services
Also called: Spa manager, Sauna manager, Kennel manager, Laundry manager, Car wash manager, Art school manager, Dog kennel manager, Truck wash manager, Barber shop manager, Beauty shop manager, Crematorium manager, Cold-storage manager
Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Main tasks
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff
How to become one
Completion of secondary school is usually required. A college diploma or vocational certificate in the subject of instruction may be required. One to three years of experience in the service being offered are usually required.
Pay · Outlook
- Median pay: $66,300 a year The middle half earn $49,491 to $93,756.
- About 13,400 people worked in this job in 2023, and about 13,600 are projected by 2033. (+1.5%)
- Projected labour market to 2033: balance.
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Questions people ask
How do I become a manager in customer and personal services?
Completion of secondary school is usually required. A college diploma or vocational certificate in the subject of instruction may be required. One to three years of experience in the service being offered are usually required.
How much does a manager in customer and personal services earn in Canada?
Median full-time pay is $66,300 a year (Employment and Social Development Canada (Job Bank)). The middle half earn $49,491 to $93,756.
Is a manager in customer and personal services a growing career in Canada?
Employment is projected to stay about the same by 2033: about 13,400 people now and 13,600 later (Employment and Social Development Canada).
Do you need a degree to become a manager in customer and personal services?
Usually not. Only 23% of people in this job hold a bachelor's degree or higher.
Sources
- Statistics Canada: Census 2021: employment by occupation, gender and education (98-10-0449) (2021 Census), Statistics Canada Open Licence, retrieved 2026-10-03
- Statistics Canada: National Occupational Classification (NOC) 2021 (Version 1.0), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada: Canadian Occupational Projection System (COPS) (2024 to 2033), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada (Job Bank): Wages by occupation (2025 (revised 2025-11-19)), Open Government Licence - Canada, retrieved 2026-10-03
Updated 2026-10-03