How to become a supervisor, general office and administrative support worker
Official title: Supervisors, general office and administrative support workers
Also called: Office supervisor, Clerical supervisor, Registry supervisor, Data entry supervisor, Operations supervisor, Unit clerks supervisor, Data control supervisor, Filing clerks supervisor, Office clerks supervisor, Receptionists supervisor, Filing service supervisor, Photocopy unit supervisor
Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.
Main tasks
- Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Train workers in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised
How to become one
Completion of secondary school is required. Completion of college courses related to area supervised is usually required. Experience in the occupation supervised is usually required.
Ways in
- College or CEGEP: College or CEGEP program. 34% of workers hold a college or other non-degree diploma (Census 2021). Common fields: Business administration, management and operations; Business/commerce, general; Accounting and related services.
Pay · Outlook
- Median pay: $62,400 a year The middle half earn $50,700 to $77,883.
- About 21,300 people worked in this job in 2023, and about 24,600 are projected by 2033. (+15.5%)
- Projected labour market to 2033: balance.
Related jobs
- Supervisors, finance and insurance office workers
- Supervisors, library, correspondence and related information workers
- Supervisors, supply chain, tracking and scheduling coordination occupations
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Questions people ask
How do I become a supervisor, general office and administrative support worker?
Completion of secondary school is required. Completion of college courses related to area supervised is usually required. Experience in the occupation supervised is usually required.
How much does a supervisor, general office and administrative support worker earn in Canada?
Median full-time pay is $62,400 a year (Employment and Social Development Canada (Job Bank)). The middle half earn $50,700 to $77,883.
Is a supervisor, general office and administrative support worker a growing career in Canada?
Yes. Employment is projected to grow 16% by 2033, from about 21,300 to about 24,600 people (Employment and Social Development Canada).
Do you need a degree to become a supervisor, general office and administrative support worker?
Not always. 32% of people in this job hold a bachelor's degree or higher. Ways in include: College or CEGEP program.
Sources
- Statistics Canada: Census 2021: employment by occupation, gender and education (98-10-0449) (2021 Census), Statistics Canada Open Licence, retrieved 2026-10-03
- Statistics Canada: National Occupational Classification (NOC) 2021 (Version 1.0), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada: Canadian Occupational Projection System (COPS) (2024 to 2033), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada (Job Bank): Wages by occupation (2025 (revised 2025-11-19)), Open Government Licence - Canada, retrieved 2026-10-03
Updated 2026-10-03