How to become a Doorperson or Porter
Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.
Main tasks
- Welcomes guests or passengers and provides assistance with their luggage
- Escorts guests or passengers to their rooms or designated areas
- Provides information and assistance to guests or passengers regarding the accommodation establishment or transport terminal
- Assists guests or passengers with check-in and check-out procedures
- Handles and stores luggage in a secure and organised manner
- Responds to guest or passenger enquiries and resolves any issues or complaints
Ways in
- TAFE and VET: Certificate II in Hospitality (SIT20322); Certificate IV in Hospitality (SIT40422); Certificate III in Hospitality (SIT30622); Certificate II in Tourism (SIT20122); Certificate I in Hospitality (SIT10222)
Pay · Outlook · AI and this job
- Typical full-time pay: $81,848 a year
- About 6,100 people work in this job group now, and about 6,800 are projected by 2035. (+11.3%)
- AI is more likely to help with parts of this job than to do it. Jobs and Skills Australia rates its automation exposure as low.
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Questions people ask
How do I become a Doorperson or Porter?
Ways in include: Certificate II in Hospitality; Certificate IV in Hospitality.
How much does a Doorperson or Porter earn in Australia?
Median full-time pay is $81,848 a year (Jobs and Skills Australia).
Is a Doorperson or Porter a growing career in Australia?
Yes. Employment is projected to grow 11% by 2035, from about 6,100 to about 6,800 people (Jobs and Skills Australia).
Do you need a degree to become a Doorperson or Porter?
Usually not. Only 21% of people in this job hold a bachelor's degree or higher. Ways in include: Certificate II in Hospitality; Certificate IV in Hospitality.
Will AI change the work of a Doorperson or Porter?
AI is more likely to help with parts of this job than to do it. Jobs and Skills Australia rates its automation exposure as low.
Sources
- Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
- Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04
Updated 2026-10-04