How to become a Hotel or Motel Manager

Also called: Hotelier, Publican

Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services.

Main tasks

• Directs and oversees hotel or motel reservation, reception, room service and housekeeping activities
• Arranges and supervises hotel or motel security arrangements, and garden and property maintenance
• Manages and supervises hotel or motel staff, including hiring, training and performance evaluation
• Plans and oversees bar, restaurant, function and conference activities occurring in a hotel or motel establishment
• Ensures compliance with health and safety regulations, and liquor and gaming regulations
• Monitors and evaluates the quality of guest services and ensures customer satisfaction
• Manages budgets and financial resources of a hotel or motel, including monitoring expenses and revenue
• Maintains records and prepares reports on hotel or motel operations

Ways in

• TAFE and VET: Advanced Diploma of Hospitality Management (SIT60322); Advanced Diploma of Travel and Tourism Management (SIT60122); Certificate IV in Hospitality (SIT40422); Certificate III in Hospitality (SIT30622); Certificate II in Hospitality (SIT20322); Diploma of Hospitality Management (SIT50422); Diploma of Travel and Tourism Management (SIT50122); Certificate I in Hospitality (SIT10222)
• Licence or registration: Registration or licensing may be required.

Pay · Outlook · AI and this job

• Typical full-time pay: $95,004 a year
• About 18,200 people work in this job group now, and about 19,600 are projected by 2035. (+7.4%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Related jobs

• Hosted Accommodation Operator
• Accommodation Service Manager
• Cafe or Restaurant Manager
• Catering Manager
• Amusement Centre Manager
• Betting Agency Manager

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Questions people ask

How do I become a Hotel or Motel Manager?

Ways in include: Advanced Diploma of Hospitality Management; Advanced Diploma of Travel and Tourism Management.

How much does a Hotel or Motel Manager earn in Australia?

Median full-time pay is $95,004 a year (Jobs and Skills Australia).

Is a Hotel or Motel Manager a growing career in Australia?

Yes. Employment is projected to grow 7% by 2035, from about 18,200 to about 19,600 people (Jobs and Skills Australia).

Do you need a degree to become a Hotel or Motel Manager?

Usually not. Only 24% of people in this job hold a bachelor's degree or higher. Ways in include: Advanced Diploma of Hospitality Management; Advanced Diploma of Travel and Tourism Management.

Will AI change the work of a Hotel or Motel Manager?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04