How to become a Housing Officer

Also called: Housing Services Officer

Assists individuals and families experiencing housing difficulties to find suitable solutions. Provides support, information and advice on entitlements, and coordinates with other agencies to improve quality of life.

Main tasks

• Provides individually tailored and person-centred support to deliver safe, secure, suitable and affordable housing to improve individuals' and families' wellbeing
• Advises on rights and entitlements to ensure requirements for providing accommodation and housing standards are met
• Refers clients to appropriate sources of accommodation and income support
• Ensures that accommodation is suited to the needs of particular groups, such as older people and persons with additional requirements
• Develops, implements and delivers housing programs for at-risk and low-income individuals and families
• Organises emergency accommodation
• Prepares reports and maintains client records

Ways in

• TAFE and VET: Certificate IV in Community Development (CHC42121); Certificate IV in Housing (CHC42221); Certificate III in Local Government (LGA30120); Certificate II in Local Government (LGA20120); Certificate IV in Local Government (LGA40120); Diploma of Local Government (LGA50120)

Pay · Outlook · AI and this job

• Typical full-time pay: $95,888 a year
• About 96,500 people work in this job group now, and about 108,000 are projected by 2035. (+11.9%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Related jobs

• Community Corrections Officer
• Family Support Worker
• Financial Counsellor (Community)
• Refuge Worker
• Welfare Worker

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Questions people ask

How do I become a Housing Officer?

Ways in include: Certificate IV in Community Development; Certificate IV in Housing.

How much does a Housing Officer earn in Australia?

Median full-time pay is $95,888 a year (Jobs and Skills Australia).

Is a Housing Officer a growing career in Australia?

Yes. Employment is projected to grow 12% by 2035, from about 96,500 to about 108,000 people (Jobs and Skills Australia).

Do you need a degree to become a Housing Officer?

Not always. 39% of people in this job hold a bachelor's degree or higher. Ways in include: Certificate IV in Community Development; Certificate IV in Housing.

Will AI change the work of a Housing Officer?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04