How to become an ICT Business Analyst
Also called: ICT BA, ICT Business Consultant
Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.
Main tasks
- Gathers requirements from stakeholders to define business, technical and functional needs and specifications of a project
- Analyses and interprets data to understand trends to inform ICT systems decisions
- Maps business processes and systems using techniques such as business process modelling
- Evaluates risks associated with ICT initiatives and recommends mitigations
- Creates functional and technical specifications, use cases and workflow diagrams to communicate requirements
- Develops and implements training programs for users, and provides support to ensure effective use of ICT systems
Ways in
- University: Computing & IT degrees, Offered by 39 universities in Australia
- University: Business & Commerce degrees, Offered by 39 universities in Australia
- TAFE and VET: Certificate IV in Business (BSB40120); Certificate IV in Entrepreneurship and New Business (BSB40320); Advanced Diploma of Business (BSB60120); Advanced Diploma of Information Technology (ICT60220); Certificate III in Information Technology (ICT30120); Certificate IV in Information Technology (ICT40120); Diploma of Business (BSB50120); Diploma of Information Technology (ICT50220)
Pay · Outlook · AI and this job
- Typical full-time pay: $140,244 a year
- About 51,400 people work in this job group now, and about 64,700 are projected by 2035. (+25.9%)
- Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.
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Questions people ask
How do I become an ICT Business Analyst?
Ways in include: Computing & IT degrees; Business & Commerce degrees; Certificate IV in Business; Certificate IV in Entrepreneurship and New Business.
How much does an ICT Business Analyst earn in Australia?
Median full-time pay is $140,244 a year (Jobs and Skills Australia).
Is an ICT Business Analyst a growing career in Australia?
Yes. Employment is projected to grow 26% by 2035, from about 51,400 to about 64,700 people (Jobs and Skills Australia).
Do you need a degree to become an ICT Business Analyst?
Usually. 79% of people in this job hold a bachelor's degree or higher.
Will AI change the work of an ICT Business Analyst?
Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.
Sources
- Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
- Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04
Updated 2026-10-04