How to become an Order Clerk

Also called: Customer Orders Clerk, Sales Order Clerk

Receives and processes incoming orders for goods and services from inside or outside an organisation.

Main tasks

• Receives, checks and records sales orders
• Checks sales orders against inventory records and stock on hand, and prepares invoices
• Provides price and product information to customers
• Complies with operational procedures for receiving, handling, storing and shipping goods

Ways in

• TAFE and VET: Certificate III in Accounts Administration (FNS30322); Certificate III in Business (BSB30120); Certificate II in Supply Chain Operations (TLI20421); Certificate III in Retail (SIR30216); Certificate I in Supply Chain Operations (TLI11321)

Pay · Outlook · AI and this job

• Typical full-time pay: $80,756 a year
• About 117,500 people work in this job group now, and about 130,800 are projected by 2035. (+11.3%)
• Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Related jobs

• Logistics Officer
• Procurement Officer
• Purchasing Officer
• Stock Clerk
• Warehouse Administrator
• Freight Forwarder

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Questions people ask

How do I become an Order Clerk?

Ways in include: Certificate III in Accounts Administration; Certificate III in Business.

How much does an Order Clerk earn in Australia?

Median full-time pay is $80,756 a year (Jobs and Skills Australia).

Is an Order Clerk a growing career in Australia?

Yes. Employment is projected to grow 11% by 2035, from about 117,500 to about 130,800 people (Jobs and Skills Australia).

Do you need a degree to become an Order Clerk?

Usually not. Only 22% of people in this job hold a bachelor's degree or higher. Ways in include: Certificate III in Accounts Administration; Certificate III in Business.

Will AI change the work of an Order Clerk?

Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04