How to become a Travel Agency Manager

Organises and controls the operations of a travel agency.

Main tasks

• Manages and oversees daily operations of a travel agency
• Manages financial aspects of a travel agency, including budgeting, invoicing and financial reporting
• Establishes and maintains relationships with suppliers such as airlines, hotels and tour operators
• Negotiates contracts and agreements with suppliers to ensure competitive pricing
• Provides travel advice and assistance to clients, including booking flights, accommodation and tours
• Implements marketing activities to attract customers to the business
• Resolves customer complaints and queries
• Monitors and evaluates the performance of staff, and provides feedback, training and guidance

Ways in

• TAFE and VET: Advanced Diploma of Travel and Tourism Management (SIT60122); Certificate III in Tourism (SIT30122); Certificate III in Travel (SIT30222); Certificate II in Tourism (SIT20122); Certificate IV in Business (BSB40120); Certificate IV in Travel and Tourism (SIT40122); Diploma of Travel and Tourism Management (SIT50122)
• Licence or registration: Registration or licensing may be required.

Pay · Outlook · AI and this job

• Typical full-time pay: $84,240 a year
• About 250,700 people work in this job group now, and about 267,700 are projected by 2035. (+6.8%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Related jobs

• Hosted Accommodation Operator
• Caravan Park and Camping Ground Manager
• Accommodation Service Manager
• Cafe or Restaurant Manager
• Catering Manager
• Amusement Centre Manager

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Questions people ask

How do I become a Travel Agency Manager?

Ways in include: Advanced Diploma of Travel and Tourism Management; Certificate III in Tourism.

How much does a Travel Agency Manager earn in Australia?

Median full-time pay is $84,240 a year (Jobs and Skills Australia).

Is a Travel Agency Manager a growing career in Australia?

Yes. Employment is projected to grow 7% by 2035, from about 250,700 to about 267,700 people (Jobs and Skills Australia).

Do you need a degree to become a Travel Agency Manager?

Not always. 35% of people in this job hold a bachelor's degree or higher. Ways in include: Advanced Diploma of Travel and Tourism Management; Certificate III in Tourism.

Will AI change the work of a Travel Agency Manager?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04