How to become an Airport Ground Services Agent

Official Chinese title (2022 occupational classification): 航空运输地面服务员

Also called: Airline Passenger Services Agent, Air Cargo Agent

Handles transport of passengers, luggage, cargo and mail on the ground at airports.

Main tasks

• Checking in passengers
• Handling arrivals, departures and transfers of passengers and luggage
• Calculating load and balance for flights
• Handling the acceptance, inbound and outbound movement and transfer of cargo and mail
• Handling changes, enquiries and compensation for cargo and mail transport
• Storing, moving, loading and unloading cargo and mail
• Monitoring and recording the storage and use of unit load devices

Ways in

• Vocational majors: Higher vocational college (高职专科) major: Air Logistics Management (530803). Vocational major 530803 Air Logistics Management (航空物流管理), 3 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Logistics Management; Civil Aviation Cargo Transport.; Higher vocational college (高职专科) major: Civil Aviation Transport Services (500401). Vocational major 500401 Civil Aviation Transport Services (民航运输服务), 3 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Civil Aviation Passenger Ground Services; Civil Aviation Cargo Transport.; Secondary vocational school (中职) major: Aviation Services (700402). Vocational major 700402 Aviation Services (航空服务), 3 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Civil Aviation Cabin Services; Civil Aviation Security Screening; Civil Aviation Passenger Ground Services.; Secondary vocational school (中职) major: Civil Aviation Transport Services (700401). Vocational major 700401 Civil Aviation Transport Services (民航运输服务), 3 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Civil Aviation Passenger Ground Services; Civil Aviation Cargo Transport.; Vocational bachelor (职业本科) major: Civil Aviation Transport Services and Management (300401). Vocational major 300401 Civil Aviation Transport Services and Management (民航运输服务与管理), 4 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Civil Aviation Passenger Ground Services; Civil Aviation Cargo Transport.; Vocational bachelor (职业本科) major: Smart Airport Operations and Management (300403). Vocational major 300403 Smart Airport Operations and Management (智慧机场运行与管理), 4 years. The Ministry of Education's 2022 major profiles list this occupation among those the major prepares students for (职业面向). Example certificates: Airport Operations Controller.

Pay · AI and this job

• Median pay in China: CN¥63,600 a year (2025).
• Middle half: CN¥47,800 to CN¥89,000. One in ten earn less than CN¥36,000 and one in ten more than CN¥121,300.
• This is the figure for the mid group Transport, Warehousing, Logistics and Postal Services Workers, not for this job alone.
• National figure: wage prices of enterprise employees from the Ministry of Human Resources and Social Security (MOHRSS) enterprise pay survey. The public sector and the self-employed are not covered.
• Guangzhou only: median CN¥76,938 a year (2025), middle half CN¥56,236 to CN¥104,449.
• This is the figure for the mid group Transport, Warehousing, Logistics and Postal Services Workers, not for this job alone.
• Generative AI can do relatively little of this work, by the ILO's global estimate.

Who does this work

• The census group Transport, Warehousing, Logistics and Postal Services Workers holds 6.05% of everyone employed in China; 14.2% of its workers are women (2020 Census).
• 32.9% are under 35, 58.1% are 35 to 54 and 9% are 55 or older. The middle age band is 40 to 44.
• Census figures for the whole mid group (2020 long-form sample), not for this job alone.

Related jobs

• Flight Attendant
• Airport Operations Controller
• Air Marshal (Inflight Security Officer)
• Airfield Maintenance Officer
• Drone Pilot

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Questions people ask

How do I become an Airport Ground Services Agent?

Ways in include: Higher vocational college (高职专科) major: Air Logistics Management (530803); Higher vocational college (高职专科) major: Civil Aviation Transport Services (500401).

How much does an Airport Ground Services Agent earn in China?

Across China, the median pay of enterprise employees is CN¥63,600 a year (Ministry of Human Resources and Social Security (MOHRSS), 2025). The public sector and the self-employed are not covered. It is the figure for the mid group Transport, Warehousing, Logistics and Postal Services Workers. In Guangzhou alone it is CN¥76,938 a year (2025).

Will AI change the work of an Airport Ground Services Agent?

Generative AI can do relatively little of this work, by the ILO's global estimate.

Sources

• Ministry of Human Resources and Social Security (MOHRSS): 2025 enterprise pay survey information: wage prices of enterprise employees by occupation mid group, and digital occupations (P10 to P90 annual CNY) (2025 (published 2026-07-08)), retrieved 5 October 2026
• Guangzhou Human Resources and Social Security Bureau: Guangzhou 2025 labour market wage prices (P10 to P90 annual CNY by occupation) (2025 (enterprise pay survey)), retrieved 4 October 2026
• National Bureau of Statistics of China: China Population Census Yearbook 2020, long-form tables 4-6 and 4-7 (employed by occupation mid group, sex, age) (2020 Census long form (10% sample)), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Sources: Occupational Classification of the People's Republic of China (2022 edition, public consultation draft), Ministry of Human Resources and Social Security, State Administration for Market Regulation and National Bureau of Statistics; Ministry of Human Resources and Social Security, 2025 enterprise pay survey information; Guangzhou Human Resources and Social Security Bureau, 2025 labour market wage prices; National Bureau of Statistics of China (www.stats.gov.cn), 2020 Population Census yearbook; Ministry of Education, vocational education major profiles (2022 revision) and undergraduate major catalogue (2025); Ministry of Human Resources and Social Security, national vocational qualifications catalogue (2021); O*NET interest scores (CC BY 4.0); ILO global generative AI exposure index (CC BY 4.0). Figures processed by Peernovo. English text, translations and the matching of occupations to ISCO-08, majors, degree fields and qualifications by Peernovo.

Descriptions and tasks are Peernovo's own words, written from the facts in the Occupational Classification of the People's Republic of China (2022 edition). Job titles and work types are the classification's own.

Updated 5 October 2026