Information and communications technology operations and user support technicians

How to become a computer network and systems technician

Official title: Computer network and systems technicians

Also called: Computer network technician, Network support technician

Computer network and systems technicians establish, operate and maintain network and other data communications systems.

Main tasks

Operating, maintaining and troubleshooting network systems
Operating and maintaining data communications systems other than networks
Assisting users with network and data communications problems
Identifying areas needing upgraded equipment and software
Installing computer hardware, network software, operating system software and applications software
Performing start up and close down as well as backup and disaster recovery operations for computer networks

Ways in

Qualifications Framework: Vocational Qualifications Pathway: Information & Communications Technology. The Qualifications Framework publishes a Vocational Qualifications Pathway for the Information & Communications Technology industry (資訊及通訊科技業), showing QF-recognised qualifications by level: https://www.hkqf.gov.hk/ict/en/vqp. Link between the industry and this job by Peernovo.

Pay · Outlook · AI and this job

Median pay: HK$27,000 a month
About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
Generative AI could change some tasks in this job, by the ILO's global estimate.

Questions people ask

How do I become a computer network and systems technician?

Ways in include: Vocational Qualifications Pathway: Information & Communications Technology.

Do you need a degree to become a computer network and systems technician?

Not always. 47% of people in this job hold a bachelor's degree or higher. Ways in include: Vocational Qualifications Pathway: Information & Communications Technology.

Will AI change the work of a computer network and systems technician?

Generative AI could change some tasks in this job, by the ILO's global estimate.

Sources

Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026