How to become a credit and loans officer

Official title: Credit and loans officers

Also called: Loans officer, Mortgage officer

Credit and loans officers analyse and evaluate financial information on applications for credit and loans and determine approval or disapproval of the client for the credit or loan, or recommend to management approval or disapproval.

Main tasks

• Interviewing applicants for personal, mortgage, student and business loans
• Researching and evaluating loan applicants’ financial status, references, credit and ability to repay the loan
• Submitting credit and loan applications to management with recommendations for approval or rejection
• Approving or rejecting loan applications within authorized limits ensuring that credit standards of the institution are respected
• Keeping records of payments, preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
• Completing credit and loan documentation

Ways in

• Qualifications Framework: Vocational Qualifications Pathway: Banking. The Qualifications Framework publishes a Vocational Qualifications Pathway for the Banking industry (銀行業), showing QF-recognised qualifications by level: https://www.hkqf.gov.hk/banking/en/vqp. Link between the industry and this job by Peernovo.

Pay · Outlook · AI and this job

• Median pay: HK$27,000 a month
• About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Statistical, mathematical and related associate professionals
• Accounting associate professionals
• Securities and finance dealers and brokers
• Valuers and loss assessors

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Questions people ask

How do I become a credit and loans officer?

Ways in include: Vocational Qualifications Pathway: Banking.

Do you need a degree to become a credit and loans officer?

Not always. 50% of people in this job hold a bachelor's degree or higher. Ways in include: Vocational Qualifications Pathway: Banking.

Will AI change the work of a credit and loans officer?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
• Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
• Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026