How to become a medical secretary
Official title: Medical secretaries
Also called: Dental secretary, Hospital ward secretary, Medical insurance billing secretary, Medical office administrative assistant, Medical practice manager, Medical secretary, Medical stenographer, Medical transcriptionist, Pathology secretary, Patient care secretary, Medical laboratory secretary
Medical secretaries, using specialized knowledge of medical terminology and health care delivery procedures, assist health professionals and other workers by performing a variety of communication, documentation, administrative and internal coordination functions, to support health workers in medical facilities and other health-care related organizations.
Main tasks
- Scheduling and confirming medical appointments and communicating messages for medical staff and patients
- Compiling, recording and reviewing medical charts, reports, documents and correspondence
- Interviewing patients to complete forms, documents and case histories
- Completing insurance and other claims forms
- Maintaining medical files and records and technical library
- Preparing financial statements and billing procedures
- Assisting in the preparation of budgets, drafting of contracts and purchasing or acquisition orders
- Supervising the work of office support workers and other office staff
Pay · Outlook · AI and this job
- Median pay: HK$27,000 a month
- About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
- Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
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Questions people ask
Do you need a degree to become a medical secretary?
Not always. 50% of people in this job hold a bachelor's degree or higher.
Will AI change the work of a medical secretary?
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Sources
- Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
- Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
- Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
Updated 4 October 2026