Other clerical support workers

How to become a personnel clerk

Official title: Personnel clerks

Also called: Human resource assistant, Human resource clerk

Personnel clerks maintain and update personnel records such as information on transfers and promotions, performance evaluations, employee leave taken and accumulated, salaries, qualifications and training.

Main tasks

Updating information on employment history, salaries, performance evaluations, qualifications and training, and leave taken and accumulated
Initiating records for newly appointed workers and checking records for completeness
Processing applications for employment and promotions and advising applicants of results
Receiving and answering inquiries about employment entitlements and conditions
Sending out job applications and announcements of job openings and job examinations
Maintaining and updating manual and computerized filing and registration systems, and compiling and preparing reports and documents relating to personnel activities
Storing and retrieving personnel records and files on request

Ways in

Qualifications Framework: Vocational Qualifications Pathway: Human Resource Management. The Qualifications Framework publishes a Vocational Qualifications Pathway for the Human Resource Management industry (人力資源管理), showing QF-recognised qualifications by level: https://www.hkqf.gov.hk/hrm/en/vqp. Link between the industry and this job by Peernovo.

Pay · Outlook · AI and this job

Median pay: HK$19,600 a month
About 455,200 people in 2025, and about 412,000 projected by 2028. (-9.5%)
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Questions people ask

How do I become a personnel clerk?

Ways in include: Vocational Qualifications Pathway: Human Resource Management.

Do you need a degree to become a personnel clerk?

Not always. 35% of people in this job hold a bachelor's degree or higher. Ways in include: Vocational Qualifications Pathway: Human Resource Management.

Will AI change the work of a personnel clerk?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
Census and Statistics Department (Annual Earnings and Hours Survey): Monthly and hourly wage percentiles by occupational group (5 groups) (Tables 220-23014, 220-23024, 220-23003) (2025 (May to June 2025), released 2026-03-23), retrieved 4 October 2026
Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026