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How to become a Hello Work Employment Counsellor

Works at the counters of Hello Work (public employment service), matching job seekers with employers, advising on vocational training and handling unemployment insurance procedures.

How to become one

From those who pass the National Personnel Authority's general national public service exam (university graduate level) or the same exam (high school graduate level), staff are hired as Ministry of Health, Labour and Welfare administrative officers after office visits held by each of the 47 prefectural labour bureaus. Some are also hired through other selection processes. Administrative officers hired by prefectural labour bureaus follow one of two career paths: one centred on Hello Work and labour bureau work, and one centred on labour standards inspection offices and labour bureau work. Hello Work staff follow the first. No special knowledge is needed when hired, but employment security administration is closely tied to people's lives and attracts public attention, so it is good to take an interest in work and employment in everyday life. Depending on the department you are placed in, you can build knowledge and experience useful for gaining qualifications such as career consultant or certified social insurance and labour consultant.

Ways in

Pay · Job openings · AI and this job

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Questions people ask

How do I become a Hello Work Employment Counsellor?

From those who pass the National Personnel Authority's general national public service exam (university graduate level) or the same exam (high school graduate level), staff are hired as Ministry of Health, Labour and Welfare administrative officers after office visits held by each of the 47 prefectural labour bureaus. Some are also hired through other selection processes. Administrative officers hired by prefectural labour bureaus follow one of two career paths: one centred on Hello Work and labour bureau work, and one centred on labour standards inspection offices and labour bureau work. Hello Work staff follow the first. No special knowledge is needed when hired, but employment security administration is closely tied to people's lives and attracts public attention, so it is good to take an interest in work and employment in everyday life. Depending on the department you are placed in, you can build knowledge and experience useful for gaining qualifications such as career consultant or certified social insurance and labour consultant.

Do you need a degree to become a Hello Work Employment Counsellor?

Usually. In this job's census occupation group, 67% of workers are university graduates.

Will AI change the work of a Hello Work Employment Counsellor?

Generative AI can do relatively little of this work, by the ILO's global estimate.

Sources

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 解説系ダウンロードデータ（IPD_DL_description_7_01.xlsx）ver.7.01 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

独立行政法人労働政策研究・研修機構（JILPT）作成 職業情報データベース 簡易版数値系ダウンロードデータ（IPD_DL_numeric_7_00.xlsx）ver.7.00 職業情報提供サイト（job tag）より2026年10月4日にダウンロード（https://shigoto.mhlw.go.jp/User/download）を加工して作成

Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.

Updated 4 October 2026