How to become an iCT sales and services professional

Official title: ICT sales and services professional

Also called: Computer sales engineer, Computer sales representative, Infocomm sales specialist, Information and communications technology (ICT) sales representative, Information technology (IT) sales representative, Channel Sales Manager, Customer Success Manager, Pre-Sales Consultant, Sales Account Manager, Ÿ Information and communications technology (ICT) sales representative

ICT sales and services professional promotes and sells hardware, software, telecommunications or Information and Communication Technology (ICT) services. He/she provides product information and demonstrates features of the ICT products to clients. He/she identifies opportunities for sales by sourcing for customers and manages the delivery of products to customers.

Main tasks

• Compiling lists of prospective client businesses by using directories and other sources
• Acquiring and updating knowledge of employer’s and competitors’ goods and services and of market conditions
• Visiting regular and prospective client businesses to establish and act on selling opportunities
• Assessing clients’ needs and resources and recommending appropriate goods or services
• Providing input to product design where goods or services must be tailored to suit clients’ needs
• Developing reports and proposals as part of sales presentations to demonstrate benefits from the use of goods or services
• Estimating costs of installing and maintaining the equipment or service
• Monitoring customers’ changing needs and competitors’ activity, and reporting these developments to sales management

Ways in

• University: Computing & IT degrees, Offered by 5 universities in Singapore

Pay · Outlook · AI and this job

• Median pay: $101,196 a year. The middle half earn $51,600 to $193,584 a year.
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Technical sales professional
• Medical/Pharmaceutical products sales professional
• Sales professional (institutional sales of financial products)

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Questions people ask

How do I become an iCT sales and services professional?

Ways in include: Computing & IT degrees.

How much does an iCT sales and services professional earn in Singapore?

Median full-time pay is $101,196 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $51,600 to $193,584.

Will AI change the work of an iCT sales and services professional?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Ministry of Manpower (via data.gov.sg): Resident Occupational Wages (Occupational Wage Survey) (June 2024 (data.gov.sg update 2026-04-01)), Singapore Open Data Licence v1.0, retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026