How to become a Contact Center Salesperson

Official title: Contact Center Salespersons

Telemarketing and online sales staff contact existing and potential customers by telephone, online or other communication channels to sell goods and services.

Main tasks

• Sell goods and services by telephone or email following prepared scripts and contact lists
• Arrange meetings between buyers and sales representatives
• Update the customer database to track changes for each customer
• Compile statistics on telemarketing calls and success rates and submit reports

Pay · Outlook · AI and this job

• Average pay: NT$688,000 a year
• Demand for Service and sales jobs is projected at about 2,220,000 in 2024 and about 2,287,000 in 2030. (+3%)
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Sales Demonstrators
• Fashion and Other Models
• Door to Door Salespersons
• Service Station Attendants
• Food Service Counter Attendants
• Sales Workers Not Elsewhere Classified

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Questions people ask

How much does a Contact Center Salesperson earn in Taiwan?

Average pay is NT$688,000 a year (Ministry of Labor, Department of Statistics).

Is a Contact Center Salesperson a growing career in Taiwan?

Demand for this job family is projected to change 3% from 2024 to 2030 (National Development Council).

Will AI change the work of a Contact Center Salesperson?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Ministry of Labor, Department of Statistics: Occupational Wage Survey (職類別薪資調查) (2025 survey (July 2025 monthly, 2024 annual), released 2026-05-29), Open Government Data License, version 1.0, retrieved 4 October 2026
• National Development Council: Final manpower demand projections by occupation (職業別最終人力需求推估) (2025 to 2030 (base 2024), 13 job families), CC BY 4.0, retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026