How to become a Computer, Automated Teller, and Office Machine Repairer

Official title: Computer, Automated Teller, and Office Machine Repairers

Also called: ATM Technician (Automated Teller Machine Technician), Computer Repair Technician (Computer Repair Tech), Copier Technician (Copier Tech), Customer Service Engineer, Field Engineer, Field Service Engineer, Field Service Technician (Field Service Tech), Field Technician (Field Tech), Printer Repair Technician (Printer Repair Tech), Service Technician (Service Tech)

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Main tasks

• Travel to customers' stores or offices to service machines or to provide emergency repair service.
• Reassemble machines after making repairs or replacing parts.
• Advise customers concerning equipment operation, maintenance, or programming.
• Maintain parts inventories and order any additional parts needed for repairs.
• Converse with customers to determine details of equipment problems.
• Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
• Maintain records of equipment maintenance work or repairs.
• Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

How to become one

Typical education to start: Some college, no degree

Ways in

• Apprenticeship: Cash-Register Servicer.
• Apprenticeship: Electronics Mechanic.
• Apprenticeship: Office-Machine Servicer.

Pay · Outlook · AI and this job

• Median pay: $47,810 a year The middle half earn $38,900 to $59,870.
• About 72,100 people work in this job now, and about 69,900 are projected by 2035. (-3%)
• People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Related jobs

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• Electrical and Electronics Repairers, Commercial and Industrial Equipment

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Questions people ask

How do I become a Computer, Automated Teller, and Office Machine Repairer?

Ways in include: Cash-Register Servicer.

How much does a Computer, Automated Teller, and Office Machine Repairer earn in the US?

Median full-time pay is $47,810 a year (U.S. Bureau of Labor Statistics). The middle half earn $38,900 to $59,870.

Is a Computer, Automated Teller, and Office Machine Repairer a growing career in the US?

Employment is projected to fall 3% by 2035, from about 72,100 to about 69,900 people (U.S. Bureau of Labor Statistics).

Do you need a degree to become a Computer, Automated Teller, and Office Machine Repairer?

Not always. 25% of people in this job hold a bachelor's degree or higher. Ways in include: Cash-Register Servicer.

Will AI change the work of a Computer, Automated Teller, and Office Machine Repairer?

People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Sources

• Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
• U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
• U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.