Other Transportation Workers

How to become a Passenger Attendant

Official title: Passenger Attendants

Also called: Attendant, Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor, Cabin Attendant, Fare Enforcement Officer, Transportation Aide, Transportation Assistant, Transportation Attendant

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Main tasks

Perform equipment safety checks prior to departure.
Explain and demonstrate safety procedures and safety equipment use.
Signal transportation operators to stop or to proceed.
Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
Respond to passengers' questions, requests, or complaints.
Determine or facilitate seating arrangements.
Open and close doors for passengers.
Greet passengers boarding transportation equipment and announce routes and stops.

How to become one

Typical education to start: High school diploma or equivalent

Pay · Outlook · AI and this job

Median pay: $37,720 a year The middle half earn $31,240 to $41,680.
About 27,200 people work in this job now, and about 28,900 are projected by 2035. (+6%)
People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Questions people ask

How much does a Passenger Attendant earn in the US?

Median full-time pay is $37,720 a year (U.S. Bureau of Labor Statistics). The middle half earn $31,240 to $41,680.

Is a Passenger Attendant a growing career in the US?

Yes. Employment is projected to grow 6% by 2035, from about 27,200 to about 28,900 people (U.S. Bureau of Labor Statistics).

Do you need a degree to become a Passenger Attendant?

Usually not. Only 12% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a Passenger Attendant?

People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Sources

Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.