How to become an Usher, Lobby Attendant or Ticket Taker

Official title: Ushers, Lobby Attendants, and Ticket Takers

Also called: Lobby Attendant, Theater Attendant, Theatre Usher, Ticket Attendant, Ticket Taker, Usher, Visitor Services Assistant, Visitor Services Associate, Visitor Services Representative, Visitor Services Specialist

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Main tasks

• Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
• Clean facilities.
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.
• Maintain order and ensure adherence to safety rules.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Guide patrons to exits or provide other instructions or assistance in case of emergency.
• Greet patrons attending entertainment events.

How to become one

Typical education to start: No formal educational credential

Pay · Outlook · AI and this job

• Median pay: $32,910 a year The middle half earn $28,310 to $36,940.
• About 124,500 people work in this job now, and about 125,600 are projected by 2035. (+0.9%)
• People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Related jobs

• Gambling Dealers
• Gambling and Sports Book Writers and Runners
• Motion Picture Projectionists
• Amusement and Recreation Attendants
• Costume Attendants
• Locker Room, Coatroom, and Dressing Room Attendants

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Questions people ask

How much does an Usher, Lobby Attendant or Ticket Taker earn in the US?

Median full-time pay is $32,910 a year (U.S. Bureau of Labor Statistics). The middle half earn $28,310 to $36,940.

Is an Usher, Lobby Attendant or Ticket Taker a growing career in the US?

Employment is projected to stay about the same by 2035: about 124,500 people now and 125,600 later (U.S. Bureau of Labor Statistics).

Do you need a degree to become an Usher, Lobby Attendant or Ticket Taker?

Not always. 29% of people in this job hold a bachelor's degree or higher.

Will AI change the work of an Usher, Lobby Attendant or Ticket Taker?

People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Sources

• Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
• U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
• U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.