How to become a business services manager
Official title: Other business services managers
Also called: Audit firm manager, Legal firm manager, Call centre manager, Auditing firm manager, Contact centre manager, Land contracts manager, Accounting firm manager, Payroll service manager, Detective agency manager, Nursing registry manager, Personnel agency manager, Placement agency manager
Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.
Main tasks
- Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
- Plan, develop and organize the policies and procedures of these establishments
- Develop action plans, provide expertise in response to client needs, and support and advise project teams
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Represent the company within various economic and social organizations
- Assist staff with administrative or technical problems
- Hire, train and supervise staff
How to become one
A bachelor's degree or college diploma in a field related to the business service provided is usually required. Several years of experience in a field related to the business service provided are usually required. Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification. University studies in business administration may be required.
Ways in
- University: Business & Commerce degrees, Offered by 17 universities in Canada
- Licence or registration: Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.
Pay · Outlook
- Median pay: $95,999 a year The middle half earn $74,997 to $121,875.
- About 19,800 people worked in this job in 2023, and about 24,300 are projected by 2033. (+22.7%)
- Projected labour market to 2033: balance.
Related jobs
- Insurance, real estate and financial brokerage managers
- Banking, credit and other investment managers
- Advertising, marketing and public relations managers
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Questions people ask
How do I become a business services manager?
A bachelor's degree or college diploma in a field related to the business service provided is usually required. Several years of experience in a field related to the business service provided are usually required. Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification. University studies in business administration may be required.
How much does a business services manager earn in Canada?
Median full-time pay is $95,999 a year (Employment and Social Development Canada (Job Bank)). The middle half earn $74,997 to $121,875.
Is a business services manager a growing career in Canada?
Yes. Employment is projected to grow 23% by 2033, from about 19,800 to about 24,300 people (Employment and Social Development Canada).
Do you need a degree to become a business services manager?
Not always. 44% of people in this job hold a bachelor's degree or higher. Ways in include: Business & Commerce degrees.
Sources
- Statistics Canada: Census 2021: employment by occupation, gender and education (98-10-0449) (2021 Census), Statistics Canada Open Licence, retrieved 2026-10-03
- Statistics Canada: National Occupational Classification (NOC) 2021 (Version 1.0), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada: Canadian Occupational Projection System (COPS) (2024 to 2033), Open Government Licence - Canada, retrieved 2026-10-03
- Employment and Social Development Canada (Job Bank): Wages by occupation (2025 (revised 2025-11-19)), Open Government Licence - Canada, retrieved 2026-10-03
Updated 2026-10-03