Service supervisors

How to become a services supervisor

Official title: Other services supervisors

Also called: Spa supervisor, Ushers supervisor, Laundry supervisor, Ski area supervisor, Launderers supervisor, Bingo games supervisor, Dry cleaner supervisor, Parking lot supervisor, Dry cleaning supervisor, Fur cleaning supervisor, Pool parlour supervisor, Ticket sales supervisor

Other services supervisors supervise and coordinate the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, spa, sports and recreation club workers, commissionaires, security guards and other service workers. They are employed by service establishments throughout the public and private sectors.

Main tasks

Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, spa, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified
Establish work schedules and procedures and coordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Hire and train staff in job duties, safety procedures and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
Monitor quality and production levels
May perform the same duties as workers supervised

How to become one

Completion of secondary school is usually required. Completion of college courses related to the area supervised may be required. Experience in the occupation supervised is usually required. Certification or licensing may be required for some occupations in this group (i.e., supervisors of commissionaires or security guards).

See the full NOC 2021 profile

Ways in

College or CEGEP: College or CEGEP program. 32% of workers hold a college or other non-degree diploma (Census 2021). Common fields: Criminal justice and corrections; Business administration, management and operations; Business/commerce, general.
Licence or registration: Certification or licensing may be required for some occupations in this group (i.e., supervisors of commissionaires or security guards).

Pay · Outlook

Median pay: $45,045 a year The middle half earn $39,000 to $58,500.
About 27,000 people worked in this job in 2023, and about 31,400 are projected by 2033. (+16.3%)
Projected labour market to 2033: balance.

Questions people ask

How do I become a services supervisor?

How much does a services supervisor earn in Canada?

Median full-time pay is $45,045 a year (Employment and Social Development Canada (Job Bank)). The middle half earn $39,000 to $58,500.

Is a services supervisor a growing career in Canada?

Yes. Employment is projected to grow 16% by 2033, from about 27,000 to about 31,400 people (Employment and Social Development Canada).

Do you need a degree to become a services supervisor?

Usually not. Only 24% of people in this job hold a bachelor's degree or higher. Ways in include: College or CEGEP program.

Sources

Statistics Canada: Census 2021: employment by occupation, gender and education (98-10-0449) (2021 Census), Statistics Canada Open Licence, retrieved 2026-10-03
Statistics Canada: National Occupational Classification (NOC) 2021 (Version 1.0), Open Government Licence - Canada, retrieved 2026-10-03
Employment and Social Development Canada: Canadian Occupational Projection System (COPS) (2024 to 2033), Open Government Licence - Canada, retrieved 2026-10-03
Employment and Social Development Canada (Job Bank): Wages by occupation (2025 (revised 2025-11-19)), Open Government Licence - Canada, retrieved 2026-10-03

Updated 2026-10-03