How to become a Financial Institution Manager

Organises and controls the general operational activities of a branch of a bank, building society, credit union or similar financial institution.

Main tasks

• Develops and implements business plans, budgets, policies and procedures
• Oversees operational functions and provides solutions to operational issues
• Implements displays, and promotes branch functions and business development
• Manages product offerings and client applications
• Deals with customer enquiries to provide quotes and advice, and handle complaints
• Ensures that funds balance at the close of business
• Oversees preparation of financial reporting and branch progress reports

Ways in

• University: Business & Commerce degrees, Offered by 39 universities in Australia
• TAFE and VET: Advanced Diploma of Banking Services Management (FNS60622); Diploma of Banking Services Management (FNS50922); Diploma of Financial Services (FNS51822); Diploma of Leadership and Management (BSB50420); Advanced Diploma of Financial Licensing Management (FNS60722); Advanced Diploma of Integrated Risk Management (FNS60822); Diploma of Finance and Mortgage Broking Management (FNS50322); Graduate Diploma of Anti-Money Laundering and Counter Terrorism Financing (FNS80120)

Pay · Outlook · AI and this job

• Typical full-time pay: $109,980 a year
• About 92,700 people work in this job group now, and about 105,200 are projected by 2035. (+13.4%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Related jobs

• Office Manager
• Payroll Manager
• Health Practice Manager
• Legal Practice Manager
• Veterinary Practice Manager
• Real Estate Agency Principal

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Questions people ask

How do I become a Financial Institution Manager?

Ways in include: Business & Commerce degrees; Advanced Diploma of Banking Services Management; Diploma of Banking Services Management.

How much does a Financial Institution Manager earn in Australia?

Median full-time pay is $109,980 a year (Jobs and Skills Australia).

Is a Financial Institution Manager a growing career in Australia?

Yes. Employment is projected to grow 13% by 2035, from about 92,700 to about 105,200 people (Jobs and Skills Australia).

Do you need a degree to become a Financial Institution Manager?

Not always. 38% of people in this job hold a bachelor's degree or higher. Ways in include: Business & Commerce degrees; Advanced Diploma of Banking Services Management; Diploma of Banking Services Management.

Will AI change the work of a Financial Institution Manager?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04