How to become a Visa and Citizenship Processing Officer

Interprets and applies immigration legislation and policy to facilitate migration, and prevent the circumvention of border controls by assessing and determining the status of visa or citizenship processes.

Main tasks

• Conducts interviews and investigations to gather credible information from applicants to support decision-making
• Identifies and investigates integrity, fraud and legislative non-compliance issues when processing visa or citizenship cases
• Communicates with applicants and relevant stakeholders to provide updates regarding visa or citizenship application processes and requirements
• Maintains accurate and up-to-date records of visa or citizenship applications and related documentation
• Remains informed about changes in legislation and policy to ensure accurate and consistent application processing

Pay · Outlook · AI and this job

• Typical full-time pay: $96,824 a year
• About 47,500 people work in this job group now, and about 50,800 are projected by 2035. (+7%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

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Questions people ask

How much does a Visa and Citizenship Processing Officer earn in Australia?

Median full-time pay is $96,824 a year (Jobs and Skills Australia).

Is a Visa and Citizenship Processing Officer a growing career in Australia?

Yes. Employment is projected to grow 7% by 2035, from about 47,500 to about 50,800 people (Jobs and Skills Australia).

Do you need a degree to become a Visa and Citizenship Processing Officer?

Not always. 41% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a Visa and Citizenship Processing Officer?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04