How to become a Sales Administration Clerk
Also called: Sales assistant, Order processing clerk
Supports sales work by preparing documents and quotes on sales staff's instructions, dealing with clients and doing administrative work.
Main tasks
- Checking email and replying to enquiries
- Preparing quotes for customers and giving them to the sales representative
- Preparing purchase orders and sending them to suppliers
- Responding to customer enquiries
- Checking stock for orders and arranging delivery dates for items out of stock
- Arranging shipments when sales staff ask
- Issuing invoices
- Writing daily reports
- Asking the legal department to check contracts between companies
- Looking after visitors
- Managing contractors
- Managing delivery dates
- Handling accounting work such as managing budgets
- Checking accounts payable
- Handling work related to tenders
- Researching market trends
Workers in this job say university is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.
How to become one
No particular education or qualification is required to start. After joining, people usually receive on-the-job training to get used to the company's systems and learn the work. Once you can handle your assigned work on your own fully and properly, you are seen as a capable sales administration clerk. Business manners are important. You need to respond to customers' enquiries sincerely and make quick, sound decisions. You also need communication skills to listen to and understand exactly what the other party wants. You also need computer skills to handle paperwork such as quotes, invoices, delivery notes and contracts smoothly, and the ability to manage and coordinate schedules for product delivery dates and contract performance. At foreign-owned companies or companies that do business globally, you may need to speak English or another foreign language and read contracts and documents in it.
Pay · Job openings · AI and this job
- Average annual income: ¥5,251,400 Private sector only: employers with 10 or more staff. Public servants, such as public school teachers and police officers, are not in these figures.
- Monthly base pay (before overtime and bonus): median ¥291,300, and the middle half earn ¥244,600 to ¥370,800 a month.
- Pay measured for the wage survey group: Sales clerks
- 1.00 job openings per applicant at Hello Work (2025). A current demand signal, not a projection. It counts only the jobs and job seekers registered at Hello Work, Japan's public employment offices, and many graduate and professional hires never pass through it.
- Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Related jobs
- Franchise Chain Supervisor
- Travel Agency Counter Clerk
- Trade Administration Clerk
- Non-Life Insurance Clerk
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Questions people ask
How do I become a Sales Administration Clerk?
No particular education or qualification is required to start. After joining, people usually receive on-the-job training to get used to the company's systems and learn the work. Once you can handle your assigned work on your own fully and properly, you are seen as a capable sales administration clerk. Business manners are important. You need to respond to customers' enquiries sincerely and make quick, sound decisions. You also need communication skills to listen to and understand exactly what the other party wants. You also need computer skills to handle paperwork such as quotes, invoices, delivery notes and contracts smoothly, and the ability to manage and coordinate schedules for product delivery dates and contract performance. At foreign-owned companies or companies that do business globally, you may need to speak English or another foreign language and read contracts and documents in it.
How much does a Sales Administration Clerk earn in Japan?
Average annual income in the private sector, bonus included, is ¥5,251,400 (Ministry of Health, Labour and Welfare). The figure is for the wage survey group Sales clerks, which covers several jobs.
Do you need a degree to become a Sales Administration Clerk?
Not always. In this job's census occupation group, 49% of workers are university graduates.
Will AI change the work of a Sales Administration Clerk?
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Sources
- JILPT (職業情報データベース) via MHLW job tag: job tag download data: 解説系 (descriptions, how to become, related qualifications) and 簡易版数値系 (interests, tasks, education) (解説系 ver.7.01 (2026-06-04); 簡易版数値系 ver.7.00 (2026-03-17)), retrieved 4 October 2026
- Ministry of Health, Labour and Welfare: Basic Survey on Wage Structure (賃金構造基本統計調査) 2025: earnings by occupation (2025 survey (June 2025 pay, 2024 bonus), published 2026-03-24), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Ministry of Health, Labour and Welfare: Employment Referrals for General Workers (一般職業紹介状況): Hello Work job-openings-to-applicants ratio by occupation (2025 annual (release of 2026-10-02)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Statistics Bureau of Japan (MIC): 2020 Population Census (令和2年国勢調査) detailed sample tabulation: employed by occupation, sex, age and education (2020 Census (tables 9-1 and 15-1, published 2022-12-27)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 解説系ダウンロードデータ(IPD_DL_description_7_01.xlsx)ver.7.01 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 簡易版数値系ダウンロードデータ(IPD_DL_numeric_7_00.xlsx)ver.7.00 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.
Updated 4 October 2026
