How to become a Second-Hand Shop Assistant
Assesses and buys goods people bring in, makes any repairs needed and sells them in the shop.
Main tasks
- Tidying the shop floor
- Assessing goods to buy
- Cleaning and washing goods (such as removing pilling from clothes)
- Pricing goods (such as attaching price stickers)
- Displaying goods
- Serving customers (explaining products, working the till and so on)
- Closing the shop and putting away displayed goods
- Closing off the day's sales and entering them into the computer
- Checking online orders
- Sending out goods ordered online
- Shipping goods and delivering them to customers
- Photographing goods
- Posting product information online
- Posting information about the shop and its goods on social media
- Managing stock (tracking sales, checking stock and so on)
- Disposing of unsold goods
- Registering and managing customers' personal information
- Managing staff schedules
- Taking steps to prevent shoplifting and theft
- Visiting customers' homes to buy goods
Workers in this job say high school is common. From job tag's survey of people in each job, who could give several answers. It shows what workers see as common, not how many workers hold each level.
How to become one
No particular education or qualification is required to start. Few people join straight from school; most are hired mid-career. Some students who worked there part-time join as permanent staff. Large second-hand shop chains sometimes hire university graduates as future store managers. After joining, you learn about types of goods and prices, basic assessment and buying from manuals and on the job. You can get the product knowledge to set the selling prices that assessments are based on from the internet, catalogues and magazines, but you learn price negotiation when buying by watching how senior staff do it. Large chains may run training after you join on basic knowledge, skills and customer service manners, and may offer regular in-house courses and lectures to build your skills. Some people gain experience and aim to open their own shop. Once you can assess and sell goods smoothly, you are seen as a fully capable second-hand shop assistant. You need product knowledge and the ability to gather information from the internet and elsewhere to assess goods. Care and attention are needed to check the condition of goods and manage stock. You deal with people a lot when buying and selling, so customer service skills are important. Some work involves moving and collecting large, heavy items, so a certain level of fitness is needed.
Ways in
- Vocational college, junior college, kosen and trade skills tests: Junior college (短期大学) programme. 19% of workers surveyed by job tag say junior college graduates are common in this job. In March 2025, 2,483 junior college graduates started work in sales jobs (39% 家政, 24% 社会) (School Basic Survey 2025, table 103).
Pay · Job openings · AI and this job
- Average annual income: ¥3,847,600 Private sector only: employers with 10 or more staff. Public servants, such as public school teachers and police officers, are not in these figures.
- Monthly base pay (before overtime and bonus): median ¥247,600, and the middle half earn ¥202,000 to ¥306,700 a month.
- Pay measured for the wage survey group: Shop assistants
- 1.85 job openings per applicant at Hello Work (2025). A current demand signal, not a projection. It counts only the jobs and job seekers registered at Hello Work, Japan's public employment offices, and many graduate and professional hires never pass through it.
- Generative AI could change some tasks in this job, by the ILO's global estimate.
Related jobs
- Shoe Fitter
- Station Kiosk Assistant
- Supermarket Assistant
- Department Store Sales Assistant
- Supermarket Cashier
- Florist Shop Assistant
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Questions people ask
How do I become a Second-Hand Shop Assistant?
No particular education or qualification is required to start. Few people join straight from school; most are hired mid-career. Some students who worked there part-time join as permanent staff. Large second-hand shop chains sometimes hire university graduates as future store managers. After joining, you learn about types of goods and prices, basic assessment and buying from manuals and on the job. You can get the product knowledge to set the selling prices that assessments are based on from the internet, catalogues and magazines, but you learn price negotiation when buying by watching how senior staff do it. Large chains may run training after you join on basic knowledge, skills and customer service manners, and may offer regular in-house courses and lectures to build your skills. Some people gain experience and aim to open their own shop. Once you can assess and sell goods smoothly, you are seen as a fully capable second-hand shop assistant. You need product knowledge and the ability to gather information from the internet and elsewhere to assess goods. Care and attention are needed to check the condition of goods and manage stock. You deal with people a lot when buying and selling, so customer service skills are important. Some work involves moving and collecting large, heavy items, so a certain level of fitness is needed.
How much does a Second-Hand Shop Assistant earn in Japan?
Average annual income in the private sector, bonus included, is ¥3,847,600 (Ministry of Health, Labour and Welfare). The figure is for the wage survey group Shop assistants, which covers several jobs.
Do you need a degree to become a Second-Hand Shop Assistant?
Usually not. In this job's census occupation group, only 21% of workers are university graduates. Ways in include: Junior college (短期大学) programme.
Will AI change the work of a Second-Hand Shop Assistant?
Generative AI could change some tasks in this job, by the ILO's global estimate.
Sources
- Ministry of Health, Labour and Welfare: Basic Survey on Wage Structure (賃金構造基本統計調査) 2025: earnings by occupation (2025 survey (June 2025 pay, 2024 bonus), published 2026-03-24), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Ministry of Health, Labour and Welfare: Employment Referrals for General Workers (一般職業紹介状況): Hello Work job-openings-to-applicants ratio by occupation (2025 annual (release of 2026-10-02)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- Statistics Bureau of Japan (MIC): 2020 Population Census (令和2年国勢調査) detailed sample tabulation: employed by occupation, sex, age and education (2020 Census (tables 9-1 and 15-1, published 2022-12-27)), Government Standard Terms of Use 2.0, retrieved 4 October 2026
- JILPT (職業情報データベース) via MHLW job tag: job tag download data: 解説系 (descriptions, how to become, related qualifications) and 簡易版数値系 (interests, tasks, education) (解説系 ver.7.01 (2026-06-04); 簡易版数値系 ver.7.00 (2026-03-17)), retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 解説系ダウンロードデータ(IPD_DL_description_7_01.xlsx)ver.7.01 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
独立行政法人労働政策研究・研修機構(JILPT)作成 職業情報データベース 簡易版数値系ダウンロードデータ(IPD_DL_numeric_7_00.xlsx)ver.7.00 職業情報提供サイト(job tag)より2026年10月4日にダウンロード(https://shigoto.mhlw.go.jp/User/download)を加工して作成
Sources: JILPT Occupational Information Database download data via job tag (解説系 ver.7.01 and 簡易版数値系 ver.7.00, downloaded 4 October 2026), processed by Peernovo; MHLW, Basic Survey on Wage Structure 2025; Statistics Bureau of Japan, 2020 Population Census; MEXT, School Basic Survey 2025; MHLW, Employment Referrals for General Workers (Hello Work statistics). Figures processed by Peernovo. English job names, translations and the matching of jobs to statistical groups, schools and degree fields by Peernovo.
Updated 4 October 2026
