How to become a travel consultant or reservation executive
Official title: Travel consultant/reservation executive
Also called: Booking clerk (travel agency), Corporate travel agent, Reservations clerk (travel agency), Ticketing clerk (travel agency), Ticketing officer (travel agency), Tourist information clerk, Travel adviser, Travel agency clerk, Travel agent, Travel consultant, Travel officer, Travel reservations clerk
Travel consultant/reservation executive handles and processes travel reservation requests and enquiries, provides customised information and consultation on travel offers, and sells travel services together with other related services.
Main tasks
- Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements
- Preparing itineraries
- Making and confirming reservations
- Issuing tickets and vouchers
- Helping customers in obtaining necessary travel documents such as visas
- Preparing bills and receiving payments
- Organising group tours for business or vacation travel and selling them to groups or individuals
Pay · Outlook · AI and this job
- Median pay: $45,720 a year. The middle half earn $30,000 to $60,684 a year.
- Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Related jobs
- Medical/Dental receptionist
- Telephone operator
- Receptionist (general)
- Hotel receptionist
- Passenger services agent
- Customer service officer/clerk
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Questions people ask
How much does a travel consultant or reservation executive earn in Singapore?
Median full-time pay is $45,720 a year (Ministry of Manpower (via data.gov.sg)). The middle half earn $30,000 to $60,684.
Will AI change the work of a travel consultant or reservation executive?
Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.
Sources
- Ministry of Manpower (via data.gov.sg): Resident Occupational Wages (Occupational Wage Survey) (June 2024 (data.gov.sg update 2026-04-01)), Singapore Open Data Licence v1.0, retrieved 4 October 2026
- International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026
Updated 4 October 2026