Information and Record Clerks

How to become an Interviewer

Official title: Interviewers, Except Eligibility and Loan

Also called: Admissions Clerk, Admissions Representative, Admitting Representative, Data Collection Assistant, Interviewer, Market Research Interviewer, Registration Clerk, Research Interviewer, Survey Interviewer, Telephone Interviewer

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Main tasks

Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
Identify and report problems in obtaining valid data.
Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
Review data obtained from interview for completeness and accuracy.
Compile, record, and code results or data from interview or survey, using computer or specified form.
Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
Assist individuals in filling out applications or questionnaires.

How to become one

Information clerks typically need a high school diploma and learn their skills on the job. Some employers may prefer to hire candidates with some college education or an associate's degree, depending on the occupation.

Typical education to start: High school diploma or equivalent

Read the full guide from the U.S. Bureau of Labor Statistics

Pay · Outlook · AI and this job

Median pay: $45,920 a year The middle half earn $38,330 to $53,090.
About 153,600 people work in this job now, and about 137,600 are projected by 2035. (-10.4%)
People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Questions people ask

How do I become an Interviewer?

How much does an Interviewer earn in the US?

Median full-time pay is $45,920 a year (U.S. Bureau of Labor Statistics). The middle half earn $38,330 to $53,090.

Is an Interviewer a growing career in the US?

Employment is projected to fall 10% by 2035, from about 153,600 to about 137,600 people (U.S. Bureau of Labor Statistics).

Do you need a degree to become an Interviewer?

Not always. 28% of people in this job hold a bachelor's degree or higher.

Will AI change the work of an Interviewer?

People already use generative AI for some of this work. Microsoft Research rates its AI applicability as medium.

Sources

Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Outlook Handbook (2025-35 edition (published 2026-08-27)), Public domain (BLS); photographs excluded, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.