How to become a Credit or Loans Officer

Also called: Credit Analyst, Lending Consultant, Loans Consultant, Loans Officer

Analyses, evaluates and processes credit and loan applications.

Main tasks

• Analyses information about customers, and examines references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
• Contacts financial and credit institutions to obtain information about customers
• Prepares papers setting out conditions of credit and loans, rates of repayments and loan periods, and provides information about customers' standing to financial and credit institutions
• Authorises the approval of credit and loan applications, and recommends credit and loan conditions and limits
• Keeps records of payments, and prepares routine letters requesting payment for overdue accounts and forwards these for legal action
• Answers enquiries concerning credit standing of customers, loan balances and penalties
• May recommend, approve and arrange mortgages

Ways in

• University: Business & Commerce degrees, Offered by 39 universities in Australia
• TAFE and VET: Certificate III in Mercantile Agents (FNS30420); Certificate IV in Banking Services (FNS42022); Certificate IV in Credit Management (FNS40122); Diploma of Credit Management (FNS51522); Diploma of Accounting (FNS50222); Diploma of Finance and Mortgage Broking Management (FNS50322); Graduate Certificate in Anti-Money Laundering and Counter Terrorism Financing (FNS80020); Certificate III in Accounts Administration (FNS30322)

Pay · Outlook · AI and this job

• Typical full-time pay: $93,912 a year
• About 36,400 people work in this job group now, and about 39,500 are projected by 2035. (+8.4%)
• Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Related jobs

• Bank Officer
• Business Broker
• Commodities Trader
• Finance Broker
• Insurance Broker
• Insurance Consultant

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Questions people ask

How do I become a Credit or Loans Officer?

Ways in include: Business & Commerce degrees; Certificate III in Mercantile Agents; Certificate IV in Banking Services.

How much does a Credit or Loans Officer earn in Australia?

Median full-time pay is $93,912 a year (Jobs and Skills Australia).

Is a Credit or Loans Officer a growing career in Australia?

Yes. Employment is projected to grow 8% by 2035, from about 36,400 to about 39,500 people (Jobs and Skills Australia).

Do you need a degree to become a Credit or Loans Officer?

Not always. 44% of people in this job hold a bachelor's degree or higher. Ways in include: Business & Commerce degrees; Certificate III in Mercantile Agents; Certificate IV in Banking Services.

Will AI change the work of a Credit or Loans Officer?

Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04