How to become an Insurance Consultant
Also called: Claims Consultant, Insurance Clerk
Prepares and checks documentation associated with a variety of insurance products.
Main tasks
- Assists customers to make informed decisions by explaining the features and benefits of various insurance products
- Processes insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
- Liaises with key internal and external stakeholders in obtaining necessary information relating to insurance variations
Ways in
- University: Business & Commerce degrees, Offered by 39 universities in Australia
- TAFE and VET: Certificate IV in General Insurance (FNS41422); Certificate IV in Insurance Broking (FNS41720); Diploma of Insurance Broking (FNS51220); Diploma of Personal Injury and Disability Insurance Management (FNS51920); Certificate III in Financial Services (FNS30122); Certificate III in Personal Injury Management (FNS30220); Certificate IV in Life Insurance (FNS41521); Diploma of General Insurance (FNS51120)
Pay · Outlook · AI and this job
- Typical full-time pay: $78,052 a year
- About 40,700 people work in this job group now, and about 43,800 are projected by 2035. (+7.6%)
- Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.
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Questions people ask
How do I become an Insurance Consultant?
Ways in include: Business & Commerce degrees; Certificate IV in General Insurance; Certificate IV in Insurance Broking.
How much does an Insurance Consultant earn in Australia?
Median full-time pay is $78,052 a year (Jobs and Skills Australia).
Is an Insurance Consultant a growing career in Australia?
Yes. Employment is projected to grow 8% by 2035, from about 40,700 to about 43,800 people (Jobs and Skills Australia).
Do you need a degree to become an Insurance Consultant?
Not always. 32% of people in this job hold a bachelor's degree or higher. Ways in include: Business & Commerce degrees; Certificate IV in General Insurance; Certificate IV in Insurance Broking.
Will AI change the work of an Insurance Consultant?
Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.
Sources
- Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
- Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
- Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04
Updated 2026-10-04