How to become an Entertainment Venue Attendant

Assists customers in an entertainment venue such as a cinema, theatre, sporting venue or amusement park.

Main tasks

• Sells and verifies tickets or passes at entertainment venues
• Provides information to customers regarding locations, timing of services and established bookings
• Assists with setting up signage, seating arrangements and equipment at the venue
• Assists customers in using automated ticketing systems and provides guidance when needed
• Assists customers with finding their seats or designated areas
• Handles any issues or complaints from customers and escalates them as appropriate
• Monitors the behaviour and conduct of customers during events, and assists in crowd control and emergency evacuation if necessary
• Assists to clean and secure the premises after an event
• May sell food, drink or merchandise at an entertainment venue

Ways in

• TAFE and VET: Certificate III in Arts and Cultural Administration (CUA30620); Certificate III in Events (SIT30522); Certificate III in Live Production and Technical Services (CUA30420); Certificate III in Screen and Media (CUA31020); Certificate II in Creative Industries (CUA20220); Certificate IV in Live Production and Technical Services (CUA40420)

Pay · Outlook · AI and this job

• Typical full-time pay: $66,352 a year
• About 21,200 people work in this job group now, and about 22,300 are projected by 2035. (+5.4%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Related jobs

• Merchandise Planner
• Personal Shopper
• Reservations Agent
• Retail Buyer

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Questions people ask

How do I become an Entertainment Venue Attendant?

Ways in include: Certificate III in Arts and Cultural Administration; Certificate III in Events.

How much does an Entertainment Venue Attendant earn in Australia?

Median full-time pay is $66,352 a year (Jobs and Skills Australia).

Is an Entertainment Venue Attendant a growing career in Australia?

Yes. Employment is projected to grow 5% by 2035, from about 21,200 to about 22,300 people (Jobs and Skills Australia).

Do you need a degree to become an Entertainment Venue Attendant?

Usually not. Only 22% of people in this job hold a bachelor's degree or higher. Ways in include: Certificate III in Arts and Cultural Administration; Certificate III in Events.

Will AI change the work of an Entertainment Venue Attendant?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04