How to become an information and communications technology sales professional

Official title: Information and communications technology sales professionals

Also called: Sales representative (computers), Sales representative (communications technology)

Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations, and provide specialized information as required.

Main tasks

• Soliciting orders and selling goods to retail, industrial, wholesale and other establishments
• Selling technical equipment, supplies and related services to business establishments or individuals
• Discussing the needs of new and existing customers and providing specialized information about how particular equipment, supplies and services meet those needs
• Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Updating customer records and preparing sales reports
• Arranging delivery of goods, installation of equipment and the provision of services
• Reporting customers’ reactions and requirements to manufacturers

Ways in

• University: Business & Commerce degrees, Offered by 33 universities in Hong Kong
• University: Computing & IT degrees, Offered by 24 universities in Hong Kong

Pay · Outlook · AI and this job

• Median pay: HK$48,000 a month
• About 1,542,900 people in 2025, and about 1,639,100 projected by 2028. (+6.2%)
• Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Related jobs

• Technical and medical sales professionals (excluding ICT)
• Advertising and marketing professionals
• Public relations professionals

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Questions people ask

How do I become an information and communications technology sales professional?

Ways in include: Business & Commerce degrees; Computing & IT degrees.

Do you need a degree to become an information and communications technology sales professional?

Usually. 92% of people in this job hold a bachelor's degree or higher.

Will AI change the work of an information and communications technology sales professional?

Generative AI could change many tasks in this job, which usually reshapes the work more than it replaces it, by the ILO's global estimate.

Sources

• Census and Statistics Department (2021 Population Census): 2021 Population Census, Interactive Data Dissemination Service: working population by occupation (38 groups) and sex, age, education, income; median income and field of education (9 groups) (2021 Population Census), retrieved 4 October 2026
• Census and Statistics Department (General Household Survey): Median monthly employment earnings by occupation (9 groups), excluding foreign domestic helpers (Table 210-06317A); employed persons by occupation, age and sex (210-06307A) and by industry (210-06308A) (2025 annual (series to 2026-07)), retrieved 4 October 2026
• Labour and Welfare Bureau; tables published by C&SD: Mid-term Update of Manpower Projection to 2028: supplementary statistical tables (5 occupation groups, 17 selected industries) (2025 to 2028 (published 2026-09)), retrieved 4 October 2026
• International Labour Organization, Generative AI and Jobs: A Refined Global Index of Occupational Exposure (ILO Working Paper 140, Gmyrek et al.) (ILO Working Paper 140, May 2025, Annex Table A1), CC BY 4.0, retrieved 4 October 2026

Updated 4 October 2026