Information and Record Clerks

How to become a Loan Interviewer or Clerk

Official title: Loan Interviewers and Clerks

Also called: Licensed Loan Officer Assistant, Loan Analyst, Loan Assistant, Loan Clerk, Loan Originator, Loan Processor, Loan Representative, Mortgage Broker, Mortgage Loan Processor, Mortgage Processor

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Main tasks

Interview loan applicants to obtain personal and financial data and to assist in completing applications.
Answer questions and advise customers regarding loans and transactions.
Submit loan applications with recommendation for underwriting approval.
Verify and examine information and accuracy of loan application and closing documents.
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
Check value of customer collateral to be held as loan security.
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

How to become one

A high school diploma is typically required for most financial clerk positions. These workers typically learn their job duties through on-the-job training.

Typical education to start: High school diploma or equivalent

Read the full guide from the U.S. Bureau of Labor Statistics

Pay · Outlook · AI and this job

Median pay: $50,020 a year The middle half earn $45,120 to $60,600.
About 169,100 people work in this job now, and about 165,000 are projected by 2035. (-2.4%)
People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Questions people ask

How do I become a Loan Interviewer or Clerk?

A high school diploma is typically required for most financial clerk positions. These workers typically learn their job duties through on-the-job training.

How much does a Loan Interviewer or Clerk earn in the US?

Median full-time pay is $50,020 a year (U.S. Bureau of Labor Statistics). The middle half earn $45,120 to $60,600.

Is a Loan Interviewer or Clerk a growing career in the US?

Employment is projected to fall 2% by 2035, from about 169,100 to about 165,000 people (U.S. Bureau of Labor Statistics).

Do you need a degree to become a Loan Interviewer or Clerk?

Not always. 29% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a Loan Interviewer or Clerk?

People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Sources

Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Outlook Handbook (2025-35 edition (published 2026-08-27)), Public domain (BLS); photographs excluded, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.