Information and Record Clerks

How to become a New Accounts Clerk

Official title: New Accounts Clerks

Also called: Banking Services Representative, Customer Service Specialist, Financial Service Representative, Financial Services Representative, Member Service Representative, New Accounts Clerk, New Accounts Representative, Personal Banker, Relationship Banker, Universal Banker

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Main tasks

Perform teller duties as required.
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
Collect and record customer deposits and fees and issue receipts, using computers.
Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
Refer customers to appropriate bank personnel to meet their financial needs.
Investigate and correct errors upon customers' request, according to customer and bank records.

How to become one

A high school diploma is typically required for most financial clerk positions. These workers typically learn their job duties through on-the-job training.

Typical education to start: High school diploma or equivalent

Read the full guide from the U.S. Bureau of Labor Statistics

Pay · Outlook · AI and this job

Median pay: $47,670 a year The middle half earn $43,920 to $55,100.
About 37,900 people work in this job now, and about 35,500 are projected by 2035. (-6.5%)
People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Questions people ask

How do I become a New Accounts Clerk?

A high school diploma is typically required for most financial clerk positions. These workers typically learn their job duties through on-the-job training.

How much does a New Accounts Clerk earn in the US?

Median full-time pay is $47,670 a year (U.S. Bureau of Labor Statistics). The middle half earn $43,920 to $55,100.

Is a New Accounts Clerk a growing career in the US?

Employment is projected to fall 6% by 2035, from about 37,900 to about 35,500 people (U.S. Bureau of Labor Statistics).

Do you need a degree to become a New Accounts Clerk?

Not always. 30% of people in this job hold a bachelor's degree or higher.

Will AI change the work of a New Accounts Clerk?

People already use generative AI for a good share of this work, which usually changes the job more than it replaces it. Microsoft Research rates its AI applicability as high.

Sources

Microsoft Research: Working with AI: AI applicability by occupation (2025-12-22 (built on O*NET 29.0)), CC BY 4.0, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Employment Projections (2025-35 (released 2026-08-27)), Public domain (BLS), retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Outlook Handbook (2025-35 edition (published 2026-08-27)), Public domain (BLS); photographs excluded, retrieved 2026-10-03
U.S. Bureau of Labor Statistics: Occupational Employment and Wage Statistics (May 2025), Public domain (BLS), retrieved 2026-10-03

Updated 2026-10-03

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.