How to become an Insurance Agent

Represents insurance companies in selling insurance to clients.

Main tasks

• Interviews clients to identify their insurance needs
• Explains to clients details of insurance and conditions, risk coverage, premiums and benefits
• Assists clients to determine the type and level of coverage required
• Reviews client's circumstances to ensure that the level and coverage of insurance is still appropriate
• Sets and monitors insurance claims to ensure that both client and insurer are satisfied with the outcome
• Records information about clients and their policies
• Keeps up to date with changes in the insurance industry and informs clients of new developments

Ways in

• TAFE and VET: Certificate IV in General Insurance (FNS41422); Certificate IV in Personal Injury Management (FNS42120); Diploma of General Insurance (FNS51120); Diploma of Insurance Broking (FNS51220); Diploma of Personal Injury and Disability Insurance Management (FNS51920); Certificate III in Financial Services (FNS30122); Certificate III in Mercantile Agents (FNS30420); Certificate IV in Financial Services (FNS41820)
• Licence or registration: Registration or licensing is required.

Pay · Outlook · AI and this job

• Typical full-time pay: $81,068 a year
• About 16,700 people work in this job group now, and about 17,100 are projected by 2035. (+2.6%)
• Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Related jobs

• Sales Representative (Building and Plumbing Supplies)
• Sales Representative (Business Services)
• Sales Representative (Motor Vehicle Parts and Accessories)
• Sales Representative (Personal and Household Goods)

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Questions people ask

How do I become an Insurance Agent?

Ways in include: Certificate IV in General Insurance; Certificate IV in Personal Injury Management.

How much does an Insurance Agent earn in Australia?

Median full-time pay is $81,068 a year (Jobs and Skills Australia).

Is an Insurance Agent a growing career in Australia?

Yes. Employment is projected to grow 3% by 2035, from about 16,700 to about 17,100 people (Jobs and Skills Australia).

Do you need a degree to become an Insurance Agent?

Not always. 31% of people in this job hold a bachelor's degree or higher. Ways in include: Certificate IV in General Insurance; Certificate IV in Personal Injury Management.

Will AI change the work of an Insurance Agent?

Many tasks in this job could be automated by AI. Jobs and Skills Australia rates its automation exposure as high.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04